Department of Military Affairs Tender by Indian Army (GEM/2025/B/6171684)
Manpower Outsourcing Services - Minimum wage - Skilled; High School; Non-IT Technical

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Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6171684
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The Manpower Outsourcing Services tender aims to procure skilled manpower outsourcing services for various operational needs within the Department of Military Affairs. The objective of this tender is to enhance efficiency and ensure the availability of skilled labor to meet the statutory and functional requirements of the Ministry of Defence. The selected bidder will be responsible for providing personnel that comply with the specific quality and skill standards defined by the department.
Scope of Work and Objectives
The scope of work includes providing skilled manpower across the following categories: Minimum wage - Skilled; High School; Non-IT Technical. The awarded contract will encompass the recruitment, management, and deployment of manpower, ensuring that all personnel meet the specified skill and qualification requirements. The bidders should outline their strategies for recruiting and retaining skilled individuals, along with support for training and skill development where necessary.
Eligibility Criteria
To be eligible for participation in this tender, the bidders must be legally registered entities and must comply with local laws governing business operations. Additionally, the firms should have prior experience in similar contracts, showcasing their capability to deliver the required manpower services effectively.
Technical Requirements
Bidders must submit documentation that demonstrates their compliance with quality standards and technical specifications required for the services. All personnel supplied should meet minimum qualifications and skill levels as outlined by the Department of Military Affairs. The selected service provider will be required to implement processes for regular assessments of personnel performance, ensuring consistent quality service delivery.
Financial Requirements
Bidders must possess the financial capability to undertake the contract, which implies having adequate resources to fulfill their obligations concerning manpower deployment and management. Detailed financial records showing the applicants' fiscal health should be submitted as part of the tender documentation.
Document Submission Details
All bids must be submitted electronically through the designated tender management platform. Submission documents should include technical proposals, financial bids, qualifications, and supporting documentation. Incomplete submissions or those not adhering to the specified formats may lead to disqualification.
Special Provisions
This tender may have special provisions that prioritize proposals from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits might include relaxed eligibility criteria or additional scoring during the evaluation process, promoting inclusive participation from smaller firms in the procurement process.
Evaluation Process
The evaluation of tenders will be conducted based on a systematic approach that assesses the technical capabilities, financial soundness, and overall value offered by the bidders. A scoring matrix will be utilized to ensure transparency and fairness in the selection process. The evaluation process will consider both qualitative and quantitative aspects, ensuring that the most capable bidder is selected for the contract.
Delivery Locations
The manpower services may be required across various locations designated by the Department of Military Affairs. Bidders should be able to affirm their capacity to deploy personnel efficiently to these locations as part of their service offering.
Contact Information
For clarification or further inquiries regarding this tender, interested bidders should refer to the official contact points outlined in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity under local laws, possessing prior experience in manpower outsourcing, and complying with any applicable labor regulations. Bidders must demonstrate their capability to manage personnel deployment effectively to be considered for this tender. Documentation proving such experience and qualifications must be presented as part of the submission.
Bidders must comply with technical specifications that include minimum skill levels for the types of personnel required. They must provide qualified manpower in the Minimum wage - Skilled; High School; Non-IT Technical categories. Documentation supporting alignment with these technical specifications must be included in the bid to ensure compliance with the quality standards specified by the Department of Military Affairs.
The financial requirements for this tender entail providing proof of financial capability to fulfill the obligations of the contract. Bidders may need to submit financial documents that reflect their fiscal health, along with any performance security deposits as stipulated in the tender documentation. This is vital for assuring the Department of Military Affairs of the bidder’s ability to maintain service continuity.
Bids must be submitted electronically via the prescribed tender management platform, complying with the necessary document formats indicated in the tender documentation. Expected formats include PDF for technical proposals, and Excel or similar formats for financial proposals. Submissions must be comprehensive to avoid disqualification during the review process.
Micro, Small, and Medium Enterprises (MSEs) participating in this tender may receive special provisions aimed at promoting their inclusion in the bidding process. This may include prior scoring advantages, relaxed eligibility criteria, and additional support from the Department of Military Affairs. This commitment to encourage MSE participation aligns with broader national policies that aim to foster growth in the small business sector.
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