Tender Title and Reference Number

The tender for the procurement of software and security solutions is titled "Microsoft Windows 11 Pro (Version 24H2), Microsoft Office 2021 Pro, Quick Heal Total Security (3 Year)" with reference number ee15a227.

Issuing Authority/Department

This tender is issued by the Department of Military Affairs, under the Ministry of Defence. The department's goal is to ensure the provision of high-quality and secure software solutions to enhance operational efficiency.

Scope of Work and Objectives

The objective of this tender is to procure Microsoft Windows 11 Pro, Microsoft Office 2021 Pro, and Quick Heal Total Security for 3 years. A total of 17 licenses will be acquired to provide comprehensive software and security capabilities essential for modern operational requirements.

The scope includes:

• Delivering Microsoft Windows 11 Pro (Version 24H2).
• Providing Microsoft Office 2021 Pro.
• Guaranteeing protection for systems through Quick Heal Total Security for a period of three years.

The primary aim is to ensure that the software is up-to-date with the latest features that will contribute to nationwide security and efficacy.

Eligibility Criteria

Eligible bidders must possess:

• A valid GST registration.
• Experience in providing similar software solutions.
• A proven track record of delivering within stipulated timelines.

Bidders are encouraged to provide references from previous engagements in the bidding documents.

Technical Requirements

The following technical requirements are essential:

• The operating system must include built-in security features and be compatible with existing hardware.
• Microsoft Office should offer advanced functionalities suitable for military applications.
• Quick Heal software should provide real-time protection against malware and other cyber threats.

Financial Requirements

Bidders must provide a financial proposal that includes:

• Detailed pricing for the software licenses.
• Payment terms including any advance payment clauses.
• An earnest money deposit (EMD) as specified in the tender guidelines, which will be refunded upon successful submission of performance security.

Document Submission Details

Bidders are required to submit their documents including:

• Technical and financial bids in separate sealed envelopes.
• Proof of eligibility, technical specifications, and financial requirements as outlined.

Submission should be made before the specified deadline through the designated electronic portal or via physical submission to the department's office.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. MSEs will receive benefits such as relaxed eligibility criteria and support in the bidding process to encourage innovation and entrepreneurship.

Evaluation Process

The evaluation of bids will be conducted based on:

• Compliance with technical specifications.
• Financial competitiveness.
• Past performance and quality of service delivery.

A detailed evaluation committee will review all submissions to ensure fairness and transparency in the selection process.

Delivery Locations

The successful bidder will be required to deliver the software upgrades to various prescribed locations under the purview of the Ministry of Defence.

Contact Information

For any queries related to the tender, prospective bidders are advised to refer to official contact points provided on the tender portal or the department's website.

Additional Information

This tender presents an opportunity for qualified vendors to contribute towards enhancing institutional capacities in the defense sector through state-of-the-art software solutions that ensure security, productivity, and overall operational excellence.