Customized AMC/CMC for Pre-owned Products - CMC FOR HEMATOLOGY ANALYSER 3 PART MINDRAY
Customized AMC/CMC for Pre-owned Products - CMC FOR HEMATOLOGY ANALYSER 3 PART MINDRAY; MINDRAY; Co
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Tender Title: Customized AMC/CMC for Pre-owned Products - CMC FOR HEMATOLOGY ANALYSER 3 PART MINDRAY
Tender Reference Number: b1fb7d93
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The Department of Military Affairs invites qualified bidders to submit proposals for a Comprehensive Maintenance Contract (CMC) for the Hematology Analyser 3 Part Mindray. This tender aims to ensure that this critical medical equipment remains functional and efficient, supporting various health services. The scope of work entails a Customized Annual Maintenance Contract that should address both the operational reliability and preventive maintenance of the analyser.
Scope of Work and Objectives
The primary objective of this tender is to manage the maintenance and servicing of the pre-owned Hematology Analyser. Bidders are required to provide detailed plans covering:
- Regular maintenance protocols to ensure optimal function
- Scheduled servicing and emergency call-out services
- Provision of necessary spare parts
- Documentation of maintenance history and compliance reports
Eligibility Criteria
To qualify for participation in the tender, bidders must meet specific eligibility requirements, including:
- Being a registered entity
- Possession of relevant certifications for maintaining medical equipment
- Established track record of similar maintenance contracts for healthcare institutions
Technical Requirements
Bidders are expected to adhere to stringent technical specifications that encompass:
- Expertise in servicing and maintaining Hematology Analysers
- Availability of trained professionals for onsite support
- Comprehensive reporting on the health of the equipment, including metrics of uptime and downtime
Financial Requirements
Bidders must demonstrate financial stability, which may include:
- Submission of audited financial statements for the last three years
- Details of insurance for equipment and public liability
- Pricing structure for various maintenance tiers and additional repairs
Document Submission Details
All proposals must be submitted electronically through the designated platform. Required documents include:
- Proposal showcasing bidder qualifications
- Technical and financial offer
- Working references from similar completed projects
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing certain benefits to foster inclusivity in procurement.
Evaluation Process
Following submission, bids will go through a rigorous evaluation process. Factors considered will include:
- Compliance with technical specifications
- Financial viability
- Cost-effectiveness
- Bidder experience and reliability
Delivery Locations
The services will primarily be rendered at designated healthcare facilities operated under the Department of Military Affairs. Specific locations will be communicated post-bid evaluation.
Contact Information
For any queries regarding the tender, potential bidders should refer to the official departmental contact details provided on the tender submission portal.
This tender presents a vital opportunity for qualified service providers to engage in healthcare equipment maintenance, ensuring that the Hematology Analyser continues to support critical medical processes.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant certifications for medical equipment maintenance, and having experience with similar contracts. Bidders must also demonstrate a sound financial standing and operational capacity to undertake services stipulated in the tender.
Bidders must comply with technical specifications that require proficiency in servicing Hematology Analysers, availability of trained maintenance personnel, and comprehensive support that includes regular inspections and emergency servicing capabilities that ensure operational continuity.
The Earnest Money Deposit (EMD) typically requires bidders to submit a specified percentage of their bid amount to ensure serious participation. This deposit safeguards against non-compliance and will be refunded to unsuccessful bidders post-evaluation, while successful bidders may have it adjusted against the performance security.
Bidders must submit their proposals electronically through the designated tender submission portal. It is essential to ensure all required documents, including technical and financial offers, are uploaded correctly and comprehensively to meet compliance standards.
Yes, the tender provides provisions to encourage participation from MSEs and startups. These benefits help to promote local industries and enable smaller firms to compete more effectively, thereby fostering an inclusive procurement process in line with national policies.
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