Department of Military Affairs Tender by Indian Air Force (GEM/2025/B/5980103)
Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Counsellor; Post Graduate

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/5980103
The Department of Military Affairs, under the Ministry of Defence, is inviting bids for Manpower Outsourcing Services specifically focusing on fixed remuneration for the healthcare sector. This encompasses the hiring of qualified counsellors with a minimum of a post-graduate degree. The scope of work is designed to enhance the quality of healthcare services provided within military establishments.
Scope of Work and Objectives
The primary objective of this tender is to procure manpower outsourcing services that are aimed at improving the healthcare delivery system. The successful bidder will be required to provide counselling services by deploying trained professionals who can cater to the psychological needs of military personnel and their families. The service providers will be expected to adhere to strict quality standards and ensure that all personnel deployed are well-qualified, professionally trained, and experienced in their field.
Eligibility Criteria
To qualify for participation, bidders must be registered entities and meet the following eligibility requirements:
- Demonstrated experience in providing similar manpower outsourcing services.
- Availability of qualified personnel with a post-graduate degree in relevant fields.
- Compliance with local laws and regulations pertaining to employment and manpower services.
Technical Requirements
Bidders are required to furnish documentation that demonstrates compliance with established technical requirements. This includes certifications pertaining to the qualifications and professional backgrounds of the personnel who will be deployed. Additionally, bidders must exhibit the capacity to meet any healthcare-specific standards set forth by the Ministry of Defence.
Financial Requirements
The financial proposal should include comprehensive financial requirements detailing the cost structure, including any potential overheads. Bidders will need to ensure competitive pricing while emphasizing the quality of service delivery. An Earnest Money Deposit (EMD) will also be required as part of the submission, reaffirming the bidder’s commitment to the project.
Document Submission Details
All required documents must be submitted electronically through the designated submission methods. It is imperative that all proposals are complete and inclusive of necessary credentials, professional documents, and compliance certifications. Late submissions will not be considered.
Special Provisions
Consideration will be given to Micro, Small, and Medium Enterprises (MSEs) and startups through preferential evaluation criteria. The tender aligns with the Make in India initiative, promoting local content and procurement rules. Vendors demonstrating compliance with these provisions may gain additional evaluation points.
Evaluation Process
The evaluation of bids will focus on both technical capability and financial viability. Bidders will be assessed based on a set of pre-defined selection criteria, ensuring transparency and fairness in the procurement process. The evaluation and selection process will involve multiple stages, including a technical evaluation followed by financial assessment.
Delivery Locations
The staff deployed under this contract will be required across various military healthcare facilities. Specific locations will be confirmed upon contract award.
Contact Information
While specific contact information is currently unavailable, interested parties are encouraged to keep informed about updates related to this tender through official channels linked to the Department of Military Affairs.
This tender represents a significant opportunity for qualified service providers to support military healthcare services, enhancing the well-being of those who serve the nation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for the tender encompass being a registered entity with substantial experience in providing similar manpower outsourcing services. Bidders must ensure that all personnel provided have relevant qualifications, including a post-graduate degree in the healthcare field. Compliance with local labor regulations is also a must.
Bidders are required to meet specific technical specifications that include providing credentials of deployed personnel, certifications relevant to their qualifications, and adherence to healthcare best practices. Compliance with established quality standards as mandated by the Ministry of Defence is vital.
The Earnest Money Deposit (EMD) is a critical part of the financial proposal, demonstrating the bidder’s commitment to the project. The exact amount required will be outlined in the tender documents and must be submitted alongside the proposal to ensure eligibility.
All documentation related to this tender should be submitted electronically via the specified platform. Key timeline considerations include ensuring that all documents are submitted before the final deadline. Late submissions will not be entertained, thus bidders should remain vigilant of any updates regarding deadline adjustments.
The tender includes special provisions favoring Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to compete on a level playing field. These businesses may benefit from points awarded during the evaluation process and are encouraged to demonstrate compliance with Make in India initiatives, highlighting local manufacturing and services.
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