The Tender for Outsourcing of Laundry Services is being issued under the reference number GEM/2025/B/6078043 by the Department of Military Affairs, a prominent agency under the Ministry of Defence. This tender encompasses the comprehensive outsourcing of laundry services aimed at catering to the specific needs of military personnel while maintaining high standards of efficiency and quality.
Scope of Work and Objectives
The objective of this tender is to identify qualified service providers capable of delivering exceptional laundry services on an outsourced basis. The selected contractor will be responsible for ensuring timely processing and delivery of laundered goods, utilizing modern techniques and equipment. The scope includes handling a significant volume of laundry items while adhering to strict quality and service standards.
Eligibility Criteria
To be considered eligible for this tender, bidders must meet specific criteria, which include registration as a legal entity and a proven track record of delivering laundry services. Companies must demonstrate operational capacity, including adequate equipment and staff to fulfill the required service level.
Technical Requirements
Bidders are required to adhere to stringent technical requirements, ensuring the use of high-quality detergents and cleaning processes that are eco-friendly. The service provider must be knowledgeable in managing various types of fabrics, ensuring proper handling and adherence to care instructions to avoid any damage to the items.
Financial Requirements
Submission of detailed financial information is mandatory. Bidders must provide a transparent breakdown of the cost structure, including any applicable taxes and charges. It is essential to demonstrate financial stability through relevant certificates of financial health or creditworthiness.
Document Submission Details
Bidders should prepare and submit the tender documents as stipulated, ensuring all required forms and supporting documents are complete and accurate. Late submissions will not be accepted under any circumstances.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) will receive special considerations as per applicable government regulations. Startups may also be afforded certain benefits aimed at fostering innovation and growth within this sector.
Evaluation Process
The evaluation will consider several factors, including technical competence, compliance with specifications, pricing, and the bidder’s past performance in similar contracts. A thorough assessment will be made to ensure the best value for money is achieved while meeting the service requirements.
Delivery Locations
Services are expected to be delivered in designated military establishments throughout the region. Specific locations will be provided to the selected bidder upon contract award, along with logistical considerations for smooth operation.
Contact Information
For further inquiries regarding this tender, bidders are encouraged to reach out to the relevant contacts within the Department of Military Affairs to clarify any doubts or seek additional information that may assist in their submission.
This tender represents a significant opportunity for qualified service providers looking to contribute to the efficiency and operational effectiveness of military services. We invite all interested parties to participate and submit their proposals as outlined above.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating proven experience in providing laundry services, and having operational capacity. Bidders need to provide evidence of their previous work and technical competency in managing laundry operations, along with compliance with all necessary regulations to undertake the contract.
Bidders must submit several mandatory certificates which typically include GST registration, a validity certificate for environmental compliance, and any other relevant trade licenses. Providing these documents ensures compliance with local laws and demonstrates a robust operational framework.
To participate in the tender, interested parties must go through the registration process on the designated procurement platform. This generally involves creating an account, submitting necessary company details and financial information, and agreeing to the terms and conditions set forth by the issuing authority.
The acceptable document formats for submission typically include PDF for technical and financial proposals. Other formats may vary depending on the specifics outlined in the submission guidelines. Ensuring adherence to these formats is crucial for the successful evaluation of the tender.
Payment terms in the contract will generally stipulate that payments will be made upon satisfactory delivery of services. Bidders may also be required to provide a price evaluation that details their payment process, which should align with the expectations of the Department of Military Affairs for transparency and accountability.
By addressing these frequently asked questions, potential bidders can better prepare their submissions and ensure compliance with the tender requirements for GEM/2025/B/6078043.
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