Department of Military Affairs Tender by Indian Air Force (GEM/2025/B/6145503)
Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Konica Minolta, Kyocera-41
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Tender Title: Annual Maintenance Service - Photocopier Machines
Reference Number: GEM/2025/B/6145503
Issuing Authority: Department of Military Affairs, Ministry of Defence
Scope of Work and Objectives
This tender invites bids for providing Annual Maintenance Services for a variety of photocopier machines utilized by the Department of Military Affairs. The machines included in this tender are Konica Minolta, Kyocera, Xerox 7035, Xerox Versalink B 7001, and Ricoh MP2014. The main objectives of this service are to ensure the continuous operation of the machines, reduce downtime, and maintain the functional efficiency of graphing services provided within the Department. The successful bidder will be responsible for routine maintenance checks, immediate repairs, and any necessary parts replacement throughout the annual service period.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements. The prospective bidders must be registered entities with valid documentation and possess experience in providing maintenance services for similar types of equipment. It's imperative to have the necessary licenses and certifications to carry out such maintenance work.
Technical Requirements
The services offered must comply with the applicable technical specifications and performance standards mandated by the industry. Bidders must provide proof of their capability to service the listed photocopier machines, including knowledge of troubleshooting common issues, performing hardware and software upgrades, and adhering to manufacturer guidelines.
Financial Requirements
Bidders are required to furnish financial statements for the last three years to demonstrate financial stability. Alongside this, an Earnest Money Deposit (EMD) must be submitted with the bid, ensuring the bidder’s commitment to fulfilling the contract obligations.
Document Submission Details
All tender documents must be submitted electronically through the designated online portal specified by the Department of Military Affairs. The submission must include all requisite documentation, including proof of eligibility, financial statements, and technical proposals, all structured as per the given guidelines.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups. Provisions are included to support these businesses in competing for the contract effectively, aligning with the national initiative to bolster local enterprises.
Evaluation Process
Bids will be evaluated based on a systematic assessment that includes qualification criteria, financial stability, and technical competitiveness. The evaluation will emphasize the bidder's previous experience, the quality of service proposed, and pricing considerations for cost-effectiveness.
Delivery Locations
The maintenance services will primarily be conducted at the locations designated by the Department of Military Affairs. Bidders must be prepared to perform services at multiple sites as directed.
Contact Information
For further inquiries or clarification regarding the tender, interested parties may refer to the official channels provided on the online portal.
General Information
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Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid documents. Bidders must demonstrate experience in providing maintenance services for photocopier machines similar to those listed and must possess the necessary certifications to undertake the job. Compliance with industry regulations is crucial to qualify for this tender.
To participate, bidders must provide relevant certificates demonstrating their capability to service the specified photocopier models. This includes service provider registrations and any industry-related qualifications that illustrate proficiency in handling the technical aspects of machine maintenance.
The submission process involves uploading all necessary documents through the online portal established by the Department of Military Affairs. Documents should be formatted as per the guidelines provided in the tender, including financial statements, eligibility proof, and a detailed technical proposal to be considered for evaluation.
Successful bidders are required to submit a performance security equivalent to a certain percentage of the contract value before commencing work. This security is a guarantee that the contractor will fulfill the terms of the contract, ensuring accountability and integrity in service delivery.
Yes, this tender has provisions that favor MSEs by allowing them to participate competitively. The tender structure is designed to encourage these businesses to engage in government contracts, aligning with initiatives like ‘Make in India’ and promoting local entrepreneurship.
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