Tender Title: Repair and Overhauling Service
Reference Number: GEM/2025/B/6161520
Issuing Authority
The Department of Military Affairs, under the Ministry of Defence, is responsible for this tender, which aims to procure essential repair and overhauling services for two-wheelers, including motorcycles, scooters, and mopeds.
Scope of Work and Objectives
The primary objective of this tender is to enlist qualified service providers capable of delivering comprehensive repair and overhauling services for two-wheelers. The scope includes, but is not limited to:
- Mechanical repairs
- Electrical troubleshooting and repairs
- Routine maintenance services
- Parts replacement as needed for HERO brands
Services can be performed at buyer premises or the service provider's premises. This engagement aims to ensure the operational readiness of the government-operated two-wheelers.
Eligibility Criteria
To be eligible for participation in this tender, bidders must meet the following criteria:
- Registration as a legal entity
- Proven experience in providing similar services, especially for HERO two-wheelers
- Compliance with relevant local regulations and quality standards
Technical Requirements
Bidders must comply with specific technical specifications, which include:
- Skilled technicians with experience in motorcycle repairs
- Availability of necessary tools and equipment for efficient service execution
- Compliance with safety and environmental standards
Financial Requirements
Bidders must provide:
- A clear breakdown of pricing for services offered
- Evidence of financial stability and capability to handle the anticipated work volume
Document Submission Details
Interested bidders are required to submit their documents electronically. Key documents must include:
- Company registration certificates
- Certificate of experience in similar projects
- Technical specifications and capability statements
Special Provisions
The tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions for startups to enhance participation. This aligns with the government's initiatives to promote these segments in public procurement.
Evaluation Process
The evaluation process will assess bids based on:
- Compliance with eligibility requirements
- Technical capabilities
- Financial proposals and overall value for money
This structured evaluation will ensure that the selected service provider can meet the necessary expectations for quality and reliability.
Delivery Locations
Services will be performed either at designated buyer premises or the respective service provider’s premises, depending on the needs and agreements established during the bidding process.
Contact Information
For additional details or to seek clarifications regarding this tender, bidders are encouraged to contact the Department of Military Affairs. Please ensure your inquiries are made through the designated official channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating experience in providing similar repair and overhaul services, especially for HERO two-wheelers, and ensuring compliance with local regulations. Bidders should have technicians skilled in motorcycle repairs and possess the necessary tools for operation.
Bidders are required to meet specific technical specifications, including having skilled technicians with proven experience in motorcycle repair, employing adequate tools and equipment suitable for the scope of work, and adhering to safety and environmental standards throughout the service process.
Bidders must provide a detailed financial proposal that outlines the payment terms. Additionally, a performance security may be required to ensure that service providers comply with the contractual obligations. This may include monetary guarantees that can be forfeited should the terms not be adequately met.
All documents must be submitted electronically. Bidders are required to ensure that their submissions comply with accepted document formats as specified in the tender documentation, which may typically include PDF or other specified electronic formats.
This tender includes provisions that specifically support MSEs by facilitating easier access to the procurement process. MSEs may receive additional assistance in terms of bidding requirements and evaluation criteria, promoting inclusivity in government procurement programs.
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