Tender Title: Behind the Ear Hearing Aid (Digital)
Reference Number: GEM/2025/B/6157838
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The Behind the Ear Hearing Aid (Digital) tender, referenced as GEM/2025/B/6157838, is a competitive bidding opportunity initiated by the Department of Military Affairs under the Ministry of Defence. This tender seeks suppliers who can provide digital hearing aids designed for optimum sound amplification and clarity, specifically tailored for use by military personnel and their families.
Scope of Work and Objectives
The primary objective of this tender is to procure 19 units of high-quality digital hearing aids that meet stringent performance standards to assist individuals with hearing impairments. Suppliers are expected to provide devices that are not only technologically advanced but also user-friendly, ensuring a seamless experience for the end-users.
The scope extends to the supply, delivery, and possible maintenance of these hearing aids, encompassing all standard requirements as specified by the Ministry of Defence.
Eligibility Criteria
To participate in this tender, bidders must:
- Be a registered entity
- Possess relevant certifications specific to medical devices
- Demonstrate previous experience in supplying hearing aids or other medical equipment
- Affirm compliance with all local regulatory standards
Technical Requirements
The digital hearing aids must conform to the following specifications:
- Digital signal processing technology for enhanced sound clarity.
- Adjustable amplification settings.
- Sleek, discreet design for comfort and daily use.
- Long battery life and easy maintenance options.
- Compliance with ISO or equivalent quality standards.
Financial Requirements
Bidders must submit a comprehensive financial proposal that includes:
- Pricing per unit including all taxes and potential additional costs.
- Terms of payment.
- Evidence of capability to fulfill the order without compromising quality.
Document Submission Details
Prospective bidders must submit the following documents as part of their tender response:
- A completed bid form.
- Financial statements for the last three years.
- Certification of health and safety compliance.
- Any additional information relevant to quality assurance.
Special Provisions
Micro, Small, and Medium Enterprises (MSMEs) are encouraged to participate in this tender. Provisions are in place to ensure that MSMEs can compete fairly and are given due consideration during the evaluation process. Startups may also access support resources during their bidding.
Evaluation Process
The evaluation of the submitted tenders will focus on:
- Compliance with eligibility and technical requirements.
- Financial viability and competitive pricing.
- Quality of the products proposed and supplier reliability.
Bids will be assessed on a scoring system that ensures fairness, with emphasis on both pricing and quality.
Delivery Locations
Successful bidders will be required to deliver the hearing aids to designated locations specified by the Ministry of Defence, ensuring all logistics align with the contractual agreements established during the bidding process.
Contact Information
For further information regarding this tender, refer to the official channels of the Department of Military Affairs. Ensure to direct all inquiries through the appropriate departmental contact points to avoid misinformation.
By providing comprehensive and detailed proposals, bidders can enhance their chances of successfully securing this valuable opportunity to serve the needs of military personnel and their families.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant medical device certifications, demonstrating prior experience in supplying hearing aids or similar medical equipment, and compliance with local regulatory standards. It is crucial to submit all necessary documentation as proof of qualification.
The technical specifications for the hearing aids require digital signal processing technology, adjustable amplification settings, a sleek design for comfort, long battery life, and adherence to ISO or equivalent quality standards. Suppliers must ensure that their products reflect these specifications for successful evaluation.
The payment terms will be included in the financial proposal submitted by bidders. Proposals should outline the pricing per unit, any applicable taxes, and suggest payment methods. A clear understanding of payment expectations will enhance the bidding process.
Bidders must submit their proposals electronically through the designated e-procurement platform specified by the Department of Military Affairs. All documents must be submitted in the accepted formats outlined in the tender documentation to ensure compliance and timely processing.
Yes, the tender provides special provisions for Micro, Small, and Medium Enterprises, ensuring they have an opportunity to compete on an equal footing. MSEs may enjoy additional support and consideration during the evaluation process, which will enhance their chances of securing contracts. Compliance with ‘Make in India’ policies and local content regulations further bolsters their chances in national procurement opportunities.
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