Tender Title: AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System
Reference Number: GEM/2025/B/6084337
Issuing Authority:
Department of Military Affairs, Ministry of Defence
Scope of Work and Objectives
The tender focuses on the Annual Maintenance Contract (AMC) for the Integrated Security and Surveillance System, specifically aimed at providing a Health Monitoring Solution for the CCTV System. The objectives include ensuring the optimal functioning of the surveillance systems in various defence establishments. The contractor will be required to provide comprehensive services including scheduling regular maintenance checks, troubleshooting issues, and promptly addressing emergencies that may arise related to the system.
Eligibility Criteria
To qualify for this tender, bidders must demonstrate that they are registered entities with relevant experience in handling similar AMC contracts, particularly pertaining to security and surveillance systems. Bidders should also provide evidence of technical proficiency in maintaining sophisticated surveillance technologies.
Technical Requirements
Bidders must comply with specific technical specifications such as familiarity with advanced surveillance technology and experience in executing health monitoring solutions. Knowledge of the latest security protocols and operational effectiveness of the Integrated Security & Surveillance System is essential.
Financial Requirements
Financial stability is crucial; therefore, bidders must demonstrate sound fiscal health by providing the last three years of financial statements. Furthermore, all contractors must meet the criteria of minimum insurance coverage as specified within the tender documentation.
Document Submission Details
Bid proposals should be submitted electronically through the designated tender portal. Proper documentation, including technical and financial bids in separate attachments, must be included as part of the submission. Ensure the use of accepted formats such as PDF or DOCX for documentation.
Special Provisions
The tender includes provisions aimed at promoting benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders meeting eligibility requirements will be given due preference in the evaluation process to foster local industry growth.
Evaluation Process
Bids will undergo a comprehensive evaluation process, focusing primarily on technical feasibility, financial capability, and compliance with the outlined requirements. Points will be assigned based on clarity, comprehensiveness, and the ability to meet the project objectives.
Delivery Locations
The services will be required at various defence establishments as specified in the bidding portal. Exact locations may vary, and logistics planning will be an integral part of the contracted services.
Contact Information
For any inquiries regarding this tender, please refer to the official contact details provided on the tender portal. Engage with the support team for clarification or additional information required during the bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a legally registered entity with prior experience in handling Annual Maintenance Contracts (AMC) specifically related to security systems. Effective technical capabilities and an understanding of surveillance technologies are critical. Entities must also demonstrate their ability to provide detailed documentation that showcases both financial and technical qualifications.
All participating bidders must adhere to specific technical specifications, which include knowledge of advanced security measures and experience with Integrated Security and Surveillance Systems. Compliance with industry standards while running health monitoring solutions and maintaining operational effectiveness must also be exhibited through previous contracts or certifications.
To qualify for the tender, bidders must present solid financial requirements including three years of audited financial statements and evidence of sufficient insurance coverage. This ensures prevailing financial stability and capability to fulfill the contract obligations successfully.
Bid proposals must be submitted electronically through the designated tender portal, ensuring that relevant documents are prepared in the correct accepted document formats such as PDF or DOCX. It’s essential to classify documents into technical and financial bids as separate attachments following the guidelines provided within the tender.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) included in this tender. Bidders who fall under this category will receive preferential treatment during the evaluation process, aiming to foster local industry growth and participation in defense sector contracts.
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