Tender Title: Maintenance of Printers

Reference Number: 16ad47d1a

Issuing Authority:

The Department of Military Affairs, part of the Ministry of Defence, is responsible for this tender. As a government department, they oversee various aspects of military support services, including maintenance and repair of technical equipment.

Scope of Work and Objectives:

The scope of work encompasses the comprehensive maintenance and repair services for various Brother and HP printers, specifically including but not limited to:

• Brother Printer DCP 161604 Repair
• Brother Printer Logic Card Repair
• MSP 455 Cartridge Assembly Change
• HP Printer 1200 Repair
• HP Printer Scanning Unit Drum Repair

The primary objective of this tender is to ensure operational efficiency and minimize downtime for the printers utilized by the Ministry of Defence. Providers will be required to demonstrate robust capabilities in handling a diverse range of printer models and maintenance scenarios.

Eligibility Criteria:

To qualify for this tender, bidders must:

• Be a legally registered entity within the relevant jurisdiction.
• Demonstrate prior experience in providing maintenance and repair services for printers.
• Meet any financial and technical qualifications as outlined in tender documentation, if specified.

Technical Requirements:

Technical capabilities must align with the following:

• Proficiency in repairing and servicing both Brother and HP printers.
• Necessary equipment, tools, and skilled personnel available for performing specified repairs.
• Ability to provide guaranteed service timelines for repairs as required by the Department of Military Affairs.

Financial Requirements:

Bidders must provide a detailed financial proposal, ensuring all costs are transparent and competitive. Details related to any financial stability requirements and guarantees should be made available (if specified in the tender documentation).

Document Submission Details:

All proposals and relevant documentation should be submitted in the prescribed format detailed within the tender notice. Submit bids via the official procurement portal or specified method given in the tender. Ensure that submissions adhere strictly to formatting and content requirements to avoid disqualification.

Special Provisions:

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs). Facilities and provisions for startups may also be accessible, contributing to a more inclusive procurement process. Bidder initiatives aligning with 'Make in India' policies are valued, especially in terms of local content and procurement rules.

Evaluation Process:

The evaluation of proposals will follow predefined criteria, assessing not only the technical and financial viability but also the overall service presented. Bids will be ranked based on their responsiveness to the outlined requirements, past performance records, and any value-added services proposed.

Delivery Locations:

The services required under this tender will primarily be carried out at locations designated by the Department of Military Affairs, as specified when the scope of work is finalized.

Contact Information:

While specific contact information is not listed in the available documentation, potential bidders are encouraged to visit the official Ministry of Defence website for further inquiries and to ensure avoidance of missing key updates or changes regarding this tender.