Department of Military Affairs Tender by Indian Army (6c4e4581)
Repair of photocopier machine Toshiba Regd no CPAM12611 incl labour charges.,Repair of Drum assy of
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Tender Title: Repair of IT Equipments
Reference Number: 6c4e4581
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Repair of IT Equipments tender aims to solicit bids for comprehensive repair services of various photocopier and printer machines. The scope of work includes repairs, labor, and replacement of specific assemblies for Toshiba and HP Laserjet devices. This initiative is critical to maintaining operational efficiency within the Department of Military Affairs' facilities, ensuring that digital documentation processes remain uninterrupted.
Scope of Work and Objectives
The objectives of this tender include:
- Assessing and repairing the photocopier machines, specifically the Toshiba model with registration number CPAM12611.
- Conducting repairs on HP Laserjet MFP machines, including the Drum assembly, Developer assembly, Logic card, and Fuser assembly for the model registered as CNB1M7G0ZZ.
- Providing labor services and ensuring timely completion of repairs with minimal disruption to departmental operations.
Eligibility Criteria
To be considered for this tender, bidders must meet the following eligibility requirements:
- Must be a registered and established entity in the field of IT equipment repair.
- Provide proof of prior experience in the repair of photocopiers and printers, ideally with certifications related to servicing these specific brands.
- Demonstrate financial capability and sustainability to fulfill the requirements of the project.
Technical Requirements
Bidders are required to meet the following technical specifications:
- Proven expertise in repairing Toshiba and HP Laserjet printers, with a clear track record of completed projects.
- Specific tools and equipment for servicing the mentioned devices.
- Capability to provide repairs for both electrical and mechanical issues related to photocopier and printer functionalities.
Financial Requirements
The financial proposal must include:
- A detailed breakdown of costs associated with parts, labor, and any other indirect expenses.
- Compliance with the payment terms, which will be discussed post-selection.
- An acknowledgment of any required Earnest Money Deposit (EMD), the details of which will be outlined in the subsequent stages.
Document Submission Details
Bidders must submit the following documents:
- The completed bid form indicating acceptance of the conditions of the tender.
- Certifications of the bidders that affirm their eligibility and previous work experience.
- Financial statements and any other supporting documents that reflect the financial health of the bidding entity.
Special Provisions
This tender may offer specific benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions for startups. Bidders are encouraged to inquire about eligibility for any exemptions in fees or additional support under government schemes.
Evaluation Process
The evaluation process will adhere to the following criteria:
- Compliance with the following specifications: Technical and financial correctness.
- Value for money based on the detailed cost analysis of submitted bids.
- Potential quality of service based on bidder’s previous information and client testimonials.
Delivery Locations
The service must be provided at designated locations as specified by the Department of Military Affairs, ensuring that all parts and labor are delivered directly to the specified sites.
Contact Information
For any inquiries regarding this tender, interested parties should refer to the official communication channels of the Department of Military Affairs, ensuring clarity and transparency in the procurement process.
This thorough overview of the tender encapsulates key details, eligibility, requirements, and the evaluation methodology, urging potential bidders to align their proposals in accordance with the stated criteria.
Tender BOQ Items
5 ItemsGeneral Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of proving expertise in the repair of photocopiers and printers. Bidders must submit documentation demonstrating prior experience with servicing Toshiba and HP devices, along with valid certifications in IT equipment maintenance. Additionally, the financial capability to manage the repair project is essential.
Bidders must provide certificates that validate their experience in IT equipment repairs, particularly for Toshiba and HP Laserjet printers. Additionally, any industry-standard certifications related to equipment servicing or credentials that affirm quality assurance methodologies would bolster a bid significantly.
The registration process involves submitting a formal proposal, along with the required documentation that conforms to the eligibility criteria specified in the tender. Bidders must ensure that their submission includes all necessary proofs of experience, financial viability, and compliance with the tender’s requirements.
Submissions should be made in standard document formats such as PDF and Word. It’s crucial to ensure all files are legible and properly formatted to facilitate the review process. Additionally, visuals or illustrations of previous work may be included in JPEG or PNG formats, depending on the guidelines issued for this tender.
The performance security requirements typically include an Earnest Money Deposit (EMD) that guarantees the bidder will comply with the terms of the agreement upon contract award. The exact amount and conditions will be specified post-evaluation, and most applicants should prepare for this in their financial proposals. Payment terms will also be outlined, ensuring that all parties are in agreement before finalizing the contract.
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