Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6145756)

Introduction

The GEM/2025/B/6145756 tender has been issued by the Department of Military Affairs, under the Ministry of Defence. This tender focuses on providing a comprehensive service solution concerning Annual Maintenance Contracts (AMC) and Corrective Maintenance Contracts (CMC) for Encase Forensic Software licenses.

Scope of Work and Objectives

The primary objective of this tender is to establish a robust and efficient maintenance contract for pre-owned Encase Forensic Software. The successful bidder will be responsible for ongoing support, updates, and required renewals. The scope of work includes but is not limited to:

• Providing a complete AMC for Encase Forensic Software licenses.
• Ensuring timely updates and maintenance.
• Delivering technical support and troubleshooting services.
• Compliance with relevant standards for forensic software.

This initiative aims to enhance operational capabilities, ensuring a seamless workflow in forensic investigations conducted by the military.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility requirements:

• Registered as a legal entity or company within relevant jurisdiction.
• Proven experience in providing AMC/CMC for software solutions, particularly forensic software.
• Availability of qualified personnel with the necessary certifications in software maintenance and support.

Technical Requirements

Bidders must demonstrate compliance with specified technical requirements:

• Ability to provide updates and support for Encase Forensic Software.
• Submission of documentation highlighting previous work related to forensic software maintenance.

Financial Requirements

All participating bidders are expected to meet the outlined financial requirements, including:

• Provision of a valid Earnest Money Deposit (EMD).
• Ability to provide a performance security guarantee upon contract award.

Document Submission Details

All necessary documents must be submitted electronically, adhering to the required formats stipulated by the tender guidelines. Bidders should ensure that all submissions are complete and comply with the high standards of the evaluation committee.

Special Provisions

This tender incorporates special provisions that may benefit:

• Micro, Small, and Medium Enterprises (MSEs).
• Startups, encouraging them to participate in government contracts related to technology solutions.

Evaluation Process

Bids will be evaluated based on:

• Compliance with technical specifications and requirements.
• Cost-effectiveness and overall pricing strategy.
• Quality of prior work and testimonials from notable clients.

Delivery Locations

The scheduled delivery of services will primarily occur at designated military facilities requiring the forensic software. Further logistical details will be provided post-award.

Contact Information

For more information regarding this tender and its specifications, interested parties are encouraged to reach out through the official channels designated by the Department of Military Affairs.