Tender Title: Repair and Overhauling Service - SANT SERVO
Tender Reference Number: GEM/2025/B/6132105
Issuing Authority: Department of Military Affairs, Ministry of Defence
Overview
The purpose of this tender is to solicit proposals for the Repair and Overhauling Service specifically for SANT SERVO equipment. This initiative falls under the purview of the Department of Military Affairs, a part of the Ministry of Defence. The selected vendor will be responsible for the timely and efficient delivery of repair and overhauling services at the buyer's premises, ensuring that the equipment maintains optimal operational capability.
Scope of Work and Objectives
The scope includes but is not limited to:
- Comprehensive assessment and diagnosis of SANT SERVO equipment.
- Execution of necessary repairs, ensuring adherence to manufacturer specifications.
- Complete overhauling procedures to restore equipment to operational status.
- Maintenance of comprehensive documentation prior, during, and post-service.
- Implementation of a quality control process to guarantee service excellence.
The objective is to enhance the longevity and reliability of SANT SERVO systems to meet military operational demands.
Eligibility Criteria
Participant bidders must fulfill the following eligibility criteria:
- Must be a registered legal entity.
- Have experience in providing repair and overhauling services, specifically with SANT SERVO or similar equipment.
- Possess all requisite certifications and licenses to operate in this domain.
- Demonstrated capability in performing services at buyer's premises.
Technical Requirements
Bidders are expected to meet specific technical requirements, which include:
- Providing detailed specifications of the repair and overhauling methodology.
- Employing qualified personnel for the execution of tasks.
- Using certified and high-quality replacement parts.
- Compliance with all applicable laws and regulations related to military equipment servicing.
Financial Requirements
Bidders should be prepared to provide:
- A detailed breakdown of service costs and pricing models.
- Availability of Earnest Money Deposit (EMD) as per tender norms.
- Evidence of financial stability through past performance records and possibly bank guarantees, if required.
Document Submission Details
Proposals must include the following documents for successful submission:
- Proof of eligibility criteria fulfillment.
- Technical proposal demonstrating understanding and capacity to provide required services.
- Financial proposal with pricing details.
- Copies of all required certificates and registration documents.
Documents need to be submitted in PDF format and must reach the tender submission portal before the specified deadline.
Special Provisions
The tender includes special provisions supporting Micro, Small, and Medium Enterprises (MSEs) and startups. These organizations are encouraged to participate, and they may have access to benefits such as preferential pricing evaluations or possible exemptions from certain requirements.
Evaluation Process
The evaluation of submitted proposals will follow a structured process focusing on:
- Technical capabilities: assessment of methodology and past performance.
- Financial viability: evaluation of pricing against budgetary constraints.
- Compliance checks: verification of all required documents and eligibility criteria.
The procurement team will select the bidder that proposes the best value for services rendered, without compromising quality or adherence to military standards.
Delivery Locations
The services will primarily be conducted at designated buyer premises, which will be defined further upon contract award.
Contact Information
For any inquiries related to this tender, please refer to the Department of Military Affairs. All potential bidders are encouraged to seek clarification on the tender requirements to ensure comprehensive understanding and compliance.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating prior experience in repair and overhauling services, especially with SANT SERVO or similar equipment. Bidders must provide relevant licenses and certifications that affirm their capability to deliver the required services. Moreover, financial stability and a proven track record of fulfilling similar contracts may also be assessed.
Bidder proposals should include a detailed outline of the technical specifications related to the repair and overhauling process of SANT SERVO equipment. This should encompass the methodology, qualified personnel, compliance with quality standards, and the use of certified replacement parts to ensure all operations meet military and industry regulations.
The Earnest Money Deposit (EMD) is a financial assurance required from bidders to demonstrate commitment to the proposal. Bidders must submit the EMD along with their proposal as specified in the tender documentation. Failure to provide this may result in disqualification from the bidding process. The EMD amount and conditions regarding its refund or forfeiture should be detailed in the tender documents.
Bidders can submit their proposals through the designated online submission portal. It’s important that all documents are uploaded in PDF format as per the requirements stated in the tender. Late submissions or those that do not comply with the submission guidelines may not be considered for evaluation.
Yes, the tender provides specific incentives for Micro, Small, and Medium Enterprises (MSEs). These may include price evaluation advantages, exemptions from certain criteria, and unfairly competitive advantages in bidding. Understanding the nuances of these provisions can enhance the bidding opportunity for MSEs and startups in the repair and overhauling sector.
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