Tender Title: Manpower Outsourcing Services - GEM/2025/B/6032377

Issuing Authority/Department: Ministry of Defence, Department of Military Affairs

Scope of Work and Objectives

The Manpower Outsourcing Services tender aims to fulfil the staffing requirements for various roles under the healthcare sector. The objective is to procure adequate manpower resources at minimum wage levels, specifically for positions that require highly skilled personnel and diploma holders. The successful bidders will be responsible for providing trained and efficient manpower to address the needs of the Ministry of Defence, ensuring compliance with all relevant regulations and standards.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility requirements:

• Must be a registered entity (e.g. company, partnership, sole proprietorship) in India.
• Relevant experience in providing manpower outsourcing services, especially within the healthcare sector.
• Must have the ability to comply with local laws and regulations pertaining to employment and manpower outsourcing.

Technical Requirements

Bidders are expected to adhere to the following technical specifications:

• Proven track record in delivering manpower services, particularly for highly skilled and diploma-required positions.
• Capacity to provide documentation demonstrating compliance with quality standards in manpower provision.
• Adequate infrastructure and support systems to oversee and manage deployed personnel efficiently.

Financial Requirements

Financial implications include submitting a bank guarantee as part of the earnest money deposit (EMD). Bidders must also provide records demonstrating financial stability, which may include financial statements, tax returns, and bank solvency letters.

Document Submission Details

Bidders are required to submit their proposals via the designated electronic procurement platform. All necessary documentation must be uploaded by the deadline to avoid disqualification. Required documents include:

• Company registration certificate
• Relevant experience documentation
• Financial records
• EMD documentation

Special Provisions

The tender encourages Micro, Small, and Medium Enterprises (MSEs) to participate by offering certain benefits, including relaxed eligibility criteria and potential preference in the evaluation process. Startups are also invited to submit proposals under similar special provisions.

Evaluation Process

The evaluation process for this tender will be based on a dual assessment of technical proposals and financial bids. A clear scoring mechanism will be in place to ensure the selection of the most qualified and cost-effective service provider. Preference may be given to bids demonstrating compliance with the 'Make in India' initiative.

Delivery Locations

Services are primarily required at various Ministry of Defence facilities as determined during the contract term. Specific locations will be communicated post-award.

Contact Information

For queries regarding the tender, participants may reach out to the Ministry of Defence representatives. Detailed contacts are typically provided within the tender document on the procurement platform.

This tender presents a vital opportunity for qualified agencies to engage in crucial manpower outsourcing services that support the Ministry of Defence's operational capabilities in healthcare.