Department of Military Affairs Tender by Indian Army (GEM/2025/B/6109376)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

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Tender Title: Cleaning, Sanitation and Disinfection Service - Outcome Based
Reference Number: GEM/2025/B/6109376
Issuing Authority: Department of Military Affairs, Ministry of Defence
The scope of work includes comprehensive cleaning, sanitation, and disinfection services targeting various environments such as offices, commercial establishments, institutions, residential areas, open spaces, training grounds, playfields, and parks. The selected contractor will be responsible for maintaining cleanliness and hygiene standards across these locations, particularly focusing on thickly vegetated areas and outdoor spaces. Duties will encompass scraping, sweeping, mopping, and thorough cleaning of both internal areas and toilets of various facilities. Additionally, high-capacity machinery like JCBs shall be employed for bigger cleaning tasks involving vegetation management.
Objectives of this tender are to ensure a clean, healthy, and safe environment for all users of the facilities serviced. This encompasses the utilization of skilled manpower as well as the appropriate tools and machinery to execute tasks efficiently and effectively.
To qualify for participation in this tender, eligibility criteria include being a legally registered entity with adequate resources and experience in the field of cleaning and sanitation services. Participants are expected to comply with specific technical requirements outlined in the tender document, which detail capabilities, machinery specifications, and workforce qualifications.
Regarding financial requirements, bidders must demonstrate financial stability and provide necessary documents which may include the balance sheet and audited financial statements. The details of the document submission process will specify accepted formats for proposals, ensuring clarity and compliance.
Notably, there are special provisions for MSEs (Micro, Small, and Medium Enterprises), promoting their participation through benefits in terms of bid price evaluation. Startups are also encouraged to submit proposals and may benefit from specific support measures under government initiatives.
The evaluation process will assess proposals based on established criteria, including technical capability, experience, financial stability, and adherence to quality standards. Delivery locations span multiple facilities and geographical regions covered by the Department of Military Affairs.
To get in touch for further information, interested parties should refer to the official contact channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements typically include the necessity for participants to be registered entities with relevant licenses to operate in the cleaning sector. Bidders should also possess sufficient experience and resources to fulfill the contract requirements, ensuring they comply with all local regulations and standards.
Participants generally need to provide valid certificates such as business registration, tax compliance certificates, and any necessary health and safety accreditation. It’s vital for bidders to ensure that they meet the technical specifications and quality standards required for this type of service.
The registration process involves creating an account on the designated procurement portal, after which interested bidders can access the tender documents. Submissions must adhere to specified formats outlined in the tender, including all necessary financial and technical documentation.
Payment terms will typically be outlined in the tender documentation, detailing facets such as payment milestones based on project completion stages, or periodic payments contingent upon performance measures. It’s essential for bidders to thoroughly review these terms to ensure alignment with expectations.
Micro, Small, and Medium Enterprises (MSEs) may receive preferential treatment during the evaluation process, including the potential for lower price evaluations. This initiative is designed to encourage MSE participation, aligning with government policies aimed at supporting small business growth within the public procurement space.
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