Department of Military Affairs Tender by Indian Army (GEM/2025/B/6123326)
Custom Bid for Services - Special repairs for replacement of BER Air Conditioners and Water Coolers

Tender Timeline
Tender Title: Custom Bid for Services - Special repairs for replacement of BER Air Conditioners and Water Coolers
Reference Number: GEM/2025/B/6123326
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
Scope of Work and Objectives
The primary objective of this tender is to solicit bids for the special repairs for replacement of BER (Beyond Economical Repair) Air Conditioners and Water Coolers at the NAY (K) & MO (K) Naval Base located in Kochi. This process aims to ensure optimal working conditions through the replacement of outdated units with new, energy-efficient models that meet current operational and environmental standards. The scope of work extends to the full assessment, removal, and replacement of the specified units and may include necessary modifications to the infrastructure to accommodate new installations.
Eligibility Criteria
Eligible bidders must be registered entities with the necessary qualifications to perform the services described in this tender. The eligibility requirements will include:
- Proven experience in similar repair and installation services.
- Availability of skilled personnel with relevant certifications.
- Compliance with industry regulations concerning safety and quality standards.
Technical Requirements
Bidders must demonstrate modern technical capabilities, including but not limited to:
- Expertise in AC and Water Cooler system technologies.
- Knowledge of energy-efficient systems and environmentally friendly practices.
- Capacity to deliver services within strict timelines while ensuring minimal disruption to naval operations.
Financial Requirements
Bidders are expected to present detailed financial documents, including:
- Previous project financial summaries.
- Evidence of financial stability to undertake the projects.
- Pricing structure that adheres to the industry standards while being competitive.
Document Submission Details
Interested bidders must submit their proposals and all required documentation electronically via the designated procurement portal. It is crucial to ensure that all submissions are complete, encompassing all necessary certifications and proposals specific to the tender requirements.
Special Provisions
This tender may provide certain benefits to Micro, Small, and Medium Enterprises (MSEs), encouraging local participation. The aim is to promote entrepreneurs and startups, particularly in compliance with the 'Make in India' initiative. Bidders are encouraged to highlight any relevant certifications or registrations that demonstrate their status as an MSE or startup.
Evaluation Process
The evaluation of bids will be based on predefined criteria that weigh technical qualifications and financial proposals to ensure the selection of the best-suited contractor. Key factors will include:
- Compliance with technical specifications.
- Cost-effectiveness of the proposed solution.
- Timeliness and delivery schedules.
Delivery Locations
All services will be rendered at the NAY (K) and MO (K) Naval Base, Kochi. Logistics planning will be critical to avoid disruption to ongoing naval operations.
Contact Information
For any inquiries regarding this tender, potential bidders may refer to the official Department of Military Affairs contact details provided in the procurement portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in providing services related to the repair and replacement of air conditioning and water cooling systems. Bidders should demonstrate compliance with industry regulations and possess qualified personnel, ensuring adherence to safety and quality standards. Additionally, entities should be financially stable and comply with the operational requirements of the naval base.
Bidders are required to provide various certificates, including but not limited to:
- Valid registration certificates of the company.
- Relevant industry certifications indicating expertise in air conditioning and refrigeration services.
- Tax compliance certificates. These documents are essential to establish the credentials and reliability of the bidding entity.
To participate in the tender process, bidders must complete the registration process on the official procurement portal. This process typically involves submitting required identification documents, proof of prior experience, and any other necessary certifications. Ensuring the completeness of the application in the prescribed format is crucial for eligibility.
The payment terms generally follow the standard practice, where partial payments may be released upon milestone completion. In addition, successful bidders will be required to submit a performance security, which assures successful execution of the contract, calculated as a percentage of the total bid value. This is aimed at protecting the interests of the contracting authority.
Micro, Small, and Medium Enterprises (MSEs) may receive specialized provisions in this tender, which are designed to encourage participation in government contracts. Such benefits can include relaxed qualifying criteria, additional bidding opportunities, and support under local content rules. Bidders are encouraged to provide evidence of their MSE status to maximize their chances of success.
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