Department of Military Affairs Tender by Indian Army (661a2cbc)

Repair and Servicing of UPS 1 KVA,Repair and Servicing of Printer L3210 Epson,Repair and Servicing

Goods
Qty:10

Tender Timeline

Tender Issue
May 17, 2025 at 12:08 PM

Repair and Maintenance of IT Equipment Tender (Reference No: 661a2cbc)

Issuing Authority

The tender is issued by the Department of Military Affairs, under the Ministry of Defence.

Scope of Work and Objectives

This tender encompasses the repair and servicing of various IT equipment, specifically targeting a range of printers and Uninterruptible Power Supplies (UPS), with notable models including:

  • UPS 1 KVA
  • Epson L3210 Printer
  • Epson 3110 Printer
  • HP Laser Jet Pro 104
  • Copier Machines
  • Canon Multifunction Devices (MFD)

The primary objectives are to ensure quality upkeep and operational efficiency of the IT equipment utilized within the department. The successful bidder will be tasked with performing comprehensive diagnostics, repair, and maintenance as required.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

  • Must be a registered entity with valid documentation.
  • Previous experience in the repair and maintenance of IT equipment would be advantageous.
  • Compliance with regulatory and legal obligations related to the sector is necessary.

Technical Requirements

Bidders are obligated to comply with specific technical specifications and quality standards. These include:

  • Knowledge of servicing UPS systems and printer models mentioned.
  • Availability of tools and qualified personnel for servicing tasks.
  • Capacity to procure genuine parts and components for repairs.

Financial Requirements

Bidders must demonstrate financial stability and provide:

  • Recent financial statements.
  • Proof of sufficient liquidity to undertake the contract without undue risk.

Document Submission Details

All documents should be submitted in accordance with the specified guidelines outlined in the tender documentation. It is crucial that both electronic and printed formats are accurate, complete, and submitted by the deadline.

Special Provisions

The tender is open to Micro, Small, and Medium Enterprises (MSEs) and offers special benefits to start-ups in accordance with government policies, promoting Make in India initiatives and local content requirements.

Evaluation Process

The evaluation of bids will be conducted based on:

  • Adherence to the technical specifications.
  • Compliance with documentation requirements.
  • Financial viability and pricing competitiveness.

Delivery Locations

Services will be provided as directed by the Department of Military Affairs, with specific locations to be confirmed during the contract award phase.

Contact Information

Detailed contact information for tender inquiries can be accessed via the Official Department of Military Affairs communication channels.


Tender BOQ Items

6 Items
1.

Repair and Servicing of UPS 1 KVA

Qty:2
Unit:nos
30
2.

Repair and Servicing of Printer L3210 Epson

Qty:1
Unit:nos
30
3.

Repair and Servicing of Printer 3110 Epson

Qty:4
Unit:nos
30
4.

Repair and Servicing of Printer Laser Jet Pro 104

Qty:1
Unit:nos
30
5.

Repair and Servicing of Copier Machine

Qty:1
Unit:nos
30
6.

Repair and Servicing of Printer Cannon MFD

Qty:1
Unit:nos
30

General Information

Item Category
Repair and Servicing of UPS 1 KVA , Repair and Servicing of Printer L3210 Epson , Repair and Servicing of Printer 3110 Epson , Repair and Servicing of Printer Laser Jet Pro 104 , Repair and Servicing of Copier Machine , Repair and Servicing of Printer Cannon MFD
Ministry Name
Organisation Name
City

Financial Information

Bid Offer Validity
120 (Days)
Past Performance
30 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

5 Documents
GeM-Bidding-7854013.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with valid documentation and relevant experience in the repair and maintenance of IT equipment. Bidders must also adhere to regulatory compliance standards to ensure their application meets established criteria.

Bidders are required to submit several certificates, including company registration documents, GST registration, and proof of prior experience or any standard certifications relevant to IT equipment servicing. This ensures qualification and credibility in fulfilling the contracted responsibilities.

To participate in the tender, interested bidders must complete the registration process through the GEM portal or the designated channel provided by the Department of Military Affairs. Documentation must be submitted along with any necessary application fees if applicable.

All submitted documents must adhere to specified document formats, primarily PDF and Word formats for proposals. Ensure that all files are adequately labeled and clearly indicate the intended content as per tender requirements.

The payment terms for this tender will be specified in the contract and typically involve milestone-based payments contingent upon the completion and successful evaluation of service tasks. Bidders should prepare to comply with these terms.

Micro, Small, and Medium Enterprises (MSEs) are entitled to certain benefits like relaxation in eligibility criteria, special consideration during the evaluation process, and opportunities aligned with government policies that promote local enterprise contributions in line with Make in India initiatives.

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