Department of Military Affairs Tender by Indian Army (GEM/2025/B/6130343)
Custom Bid for Services - ANNUAL SHORT TERM CAB AND TAXI SERVICES

Tender Timeline
Tender Title: Annual Short Term Cab and Taxi Services
Tender Reference Number: GEM/2025/B/6130343
The Department of Military Affairs under the Ministry of Defence is inviting bids for the Annual Short Term Cab and Taxi Services. This tender is designed to secure reliable and efficient transportation services for personnel and official duties, ensuring that the mobility needs of the department are met with utmost efficiency and punctuality.
Scope of Work and Objectives
The primary objective of this tender is to deliver exceptional cab and taxi services to the Department of Military Affairs. The selected contractor will be responsible for providing well-maintained vehicles, trained drivers, and ensuring that all services meet the operational requirements set forth by the department. The scope includes:
- Provision of various types of cabs and taxis as per specified needs.
- Maintaining a fleet of vehicles in optimal operating condition.
- Ensuring timely service and adherence to scheduled appointments.
- Implementing safety measures and protocols for passenger safety.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Registration as a legal entity with relevant operational licenses.
- Proven experience in providing similar transportation services.
- Compliance with all applicable laws and regulations pertaining to driver and vehicle safety.
Technical Requirements
Bidders must adhere to the specified technical requirements that include:
- Availability of different vehicle types including sedans, SUVs, and vans.
- Compliance with environmental regulations (e.g., emission standards).
- Adoption of digital booking and billing systems enabling efficient service delivery.
Financial Requirements
Participants are required to exhibit sound financial health with financial statements for the last three years. Financial requirements also include the submission of a detailed pricing proposal reflecting competitive rates for services rendered.
Document Submission Details
All tender documents must be submitted electronically via the designated tender portal. Bidders are responsible for ensuring that their submissions are complete and adhere to the specified formats. Incomplete submissions will be automatically disqualified.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and offers benefits such as relaxed eligibility criteria, reduced application fees, and a dedicated support line for queries during the bidding process.
Evaluation Process
The evaluation process will focus on value for money, quality of service offered, and the bidder's previous experience in similar contracts. Each bid will be reviewed based on quality, cost, and compliance with requirements.
Delivery Locations
Services will be required across various locations specified by the Department of Military Affairs, ensuring flexibility and responsiveness to the department’s needs.
Contact Information
While specific contact details are not included, bidders are encouraged to reach out through the official tender portal for inquiries related to the submission process or inquiry for clarifications.
This tender represents an opportunity for qualified service providers to support the Department of Military Affairs' mission for efficient and dependable transportation solutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with compliance to all necessary operational licenses. Bidders should also demonstrate past experience in providing transportation services and maintain compliance with industry regulations concerning driver and vehicle qualifications. Additionally, meeting the standards of service delivery is critical for successful participation.
Relevant certificates include valid registration certificates, vehicle licenses, and compliance documents related to safety and insurance. Bidders should ensure that all vehicles comply with prescribed safety standards, including any environmental compliance certifications as required by law.
To participate in the tender, interested bidders must complete a registration process on the designated tender portal. Registration typically involves submitting necessary documentation proving eligibility and may also require verifying operational capabilities. Once registered, participants can access detailed tender documents and submission guidelines.
The accepted document formats for tender submissions generally include PDF for proposal documents, XLSX for financial matrices, and JPG for required images of fleet vehicles. Bidders must ensure that all documents are clearly labeled and conform to the checklist provided in the tender documents.
Yes, this tender provides various benefits for Micro, Small, and Medium Enterprises (MSEs), including relaxed eligibility conditions, support during the bidding process, and consideration preferences during evaluation. MSEs are encouraged to participate, which supports the government’s aim to promote local businesses.
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