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Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6087621)

Digital hearing Aid BTE RADIUS M16 EARKART,Digital hearing Aid BTE RADIUS H16 EARKART,Digital Heari

Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6087621)

Tender Timeline

Tender Issue
April 24, 2025 at 9:24 AM

Tender Title: Digital Hearing Aids Supply

Reference Number: GEM/2025/B/6087621
Issuing Authority: Department of Military Affairs, Ministry of Defence

In an endeavor to enhance auditory healthcare for the armed forces, the Department of Military Affairs invites tenders for the supply of various Digital Hearing Aids. This tender aims to procure advanced hearing devices that are critical for individuals with hearing impairments. The key models include Digital Hearing Aid BTE RADIUS M16 EARKART, Digital Hearing Aid BTE RADIUS H16 EARKART, and several variants of the Digital Hearing Aid BTE SOUNDTECH PP 8 PRO INNOVATIVE along with VESUVIO XTM P P4 from the SEN, among other models.

Scope of Work and Objectives

The primary objective of this tender is to acquire a total quantity of 42 units of high-quality Digital Hearing Aids to ensure that military personnel affected by hearing loss receive the necessary equipment for improved communication and quality of life. The selected vendor will be responsible for the supply, ensuring that products meet required specifications and quality standards.

Eligibility Criteria

To be considered eligible for this tender, bidders must be:

  1. A registered and recognized entity.
  2. Capable of providing the specified models of hearing aids.
  3. Compliant with relevant industry standards for manufacturing and distribution of hearing devices.

Technical Requirements

Bidders must adhere to comprehensive technical specifications which include:

  • Compatibility with varied auditory functionalities suited for military personnel.
  • Compliance with environmental and health safety standards.
  • Capacity for enhanced sound clarity and feedback reduction.

Financial Requirements

Participants in the tender must provide proof of financial stability and sustainability. This includes:

  1. Submitting relevant financial statements.
  2. Evidence of prior successful transactions of similar nature.
  3. A detailed pricing structure for all models where applicable.

Document Submission Details

Interested suppliers must submit the necessary documentation including:

  • Completed tender application forms.
  • Valid registration certificates.
  • Quality assurance and compliance certifications related to the offered products.

Special Provisions

This tender promotes inclusivity and encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Special provisions will be factored into the evaluation process to support these entities, provided they meet the necessary technical and financial criteria.

Evaluation Process

The evaluation will consist of qualitative assessments that will include:

  • Compliance with specifications.
  • Price evaluation where competitive pricing can secure additional consideration.
  • Delivery timelines will also be a key deciding factor.

Delivery Locations

The awarded bidder will be responsible for delivering the hearing aids to specified military locations as instructed by the Department of Military Affairs.

Contact Information

For inquiries regarding this tender, bidders may contact the tender issuing authority; however, specific contact details have not been included in this documentation.

The tender not only seeks quality products but also fosters growth opportunities for emerging businesses within India’s defense sector. Therefore, we highly encourage interested parties to participate actively while ensuring adherence to the regulations and standards set forth in this tender documentation.


General Information

Item Category
Digital hearing Aid BTE RADIUS M16 EARKART , Digital hearing Aid BTE RADIUS H16 EARKART , Digital Hearing Aid BTE SOUNDTECH PP 8 PRO INNOVATIVE , Digital Hearing Aid BTE VESUVIO XTM P P4 SIVANTOS/SIGNIA
Ministry Name
Organisation Name

Financial Information

OEM Average Turnover
₹2.00 Lakh (s)
Minimum Turnover
₹2.00 Lakh (s)
Bid Offer Validity
120 (Days)
Past Performance
50 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Item wise evaluation/
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7680983.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity capable of supplying the specified Digital Hearing Aids while complying with industry standards. Bidders must demonstrate the ability to meet technical specifications and present relevant documentation affirming their qualifications.

Bidders must provide valid registration certificates and quality assurance documents that validate their compliance with industry standards. These certifications ensure that the products meet safety and effectiveness requirements expected for digital hearing aids.

The registration process involves submitting a completed tender application alongside necessary documentation such as company registration details and compliance certifications. Potential bidders should ensure they follow the guidelines precisely to avoid disqualification.

These hearing aids must comply with health safety standards and provide functionalities suited for military use. Important parameters include sound clarity, feedback management, and durability tailored for rigorous environments, ensuring high-quality auditory support.

An Earnest Money Deposit (EMD) may be required to confirm the bidder’s commitment to the tender process. The specifics regarding this deposit, including amount and payment methods, should be outlined in the tender documentation to ensure all participants are informed ahead of submission.

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