Department of Military Affairs Tender by Indian Army (GEM/2025/B/6155678)
Behind the Ear Hearing Aid (Digital),Behind the Ear Hearing Aid (Digital),Behind the Ear Hearing Ai

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Tender Title: Supply of Behind the Ear Hearing Aid (Digital)
Reference Number: GEM/2025/B/6155678
The Department of Military Affairs under the Ministry of Defence is inviting bids for the supply of Behind the Ear Hearing Aids (Digital). This tender serves as an opportunity for qualified suppliers to provide these essential medical devices for military personnel, emphasizing quality, compliance, and service delivery.
Scope of Work and Objectives
The primary objective of this tender is to procure 300 units of Behind the Ear Hearing Aids (Digital). The devices are intended to enhance hearing capabilities for individuals experiencing hearing loss, ensuring that military personnel have access to necessary health care tools.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements. Suppliers should be registered entities and must demonstrate prior experience in supplying medical devices, particularly auditory aids. Additionally, all bidders are required to comply with local regulations regarding the manufacture and supply of medical equipment.
Technical Requirements
The technical specifications for the hearing aids include, but are not limited to:
- Digital processing capabilities for improved sound clarity.
- Adjustable settings for various hearing environments.
- Features that enhance user comfort and usability.
All proposed devices must adhere to national and international quality standards applicable to medical equipment.
Financial Requirements
Bidders must submit financial proposals that detail pricing for the 300 units of hearing aids. Potential suppliers should include information on payment terms and any applicable taxes in their submissions.
Document Submission Details
Interested bidders are required to submit their proposals electronically via the designated government electronic procurement platform. All documentation should be in PDF or Word format, ensuring legibility and clarity. Incomplete submissions may result in disqualification.
Special Provisions
This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and encourages participation from startups. Registered MSEs may have a preferential treatment in the evaluation process, promoting local industry participation.
Evaluation Process
The evaluation process for selecting the successful bidder will involve a thorough assessment of the technical and financial proposals. Criteria will include compliance with specifications, pricing, delivery timelines, and the bidder's past performance in similar projects.
Delivery Locations
Successful bidders will be responsible for delivering the hearing aids to designated military facilities as requested by the Department of Military Affairs. Bidders should include delivery costs in their proposals to ensure transparent financial planning.
Contact Information
For any queries related to this tender, please reach out to the Department of Military Affairs through the contact channels provided in the government procurement platform. Ensure to provide your registration details for a prompt response.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in the relevant sector. Bidders must have demonstrated experience in supplying medical devices, particularly hearing aids. Compliance with local regulations and quality standards must also be stated. Entities must also be prepared to provide any necessary documentation that verifies their qualifications and capacities.
The technical specifications for the requested Behind the Ear Hearing Aids (Digital) should fulfill criteria such as digital sound processing, comfort in wear, and adjustable amplification settings. Compliance with national and international quality standards is mandatory to ensure that the products meet necessary health regulations and user needs.
Participants in the tender for Behind the Ear Hearing Aids must submit an Earnest Money Deposit (EMD) as part of their bid. This deposit assures the commitment of the bidder to the tender process. Specific details regarding the amount and acceptance criteria can be found in the tender documents.
Bidders are required to submit their proposals electronically. The submission methods include the use of the designated government procurement portal, and all documents must be uploaded in accepted formats, including PDF and Word. Adhering to these submission methods ensures a smooth evaluation process.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) participating in this tender. Registered MSEs will receive preferential treatment in the evaluation process, encouraging increased participation from local industries. This aligns with the government’s initiative to support smaller businesses and enhance their contribution to healthcare supplies.
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