Tender Title:

Bid for Supply of Behind the Ear Hearing Aids (Digital)
Tender Reference Number: GEM/2025/B/6155895

Issuing Authority/Department:

Department of Military Affairs
Ministry of Defence

Scope of Work and Objectives:

The primary objective of this tender is to procure 300 units of Behind the Ear Hearing Aids (Digital). The hearing aids will be utilized for personnel under the Ministry of Defence, providing essential support for individuals with hearing impairments. Vendors are invited to submit their bids for this procurement, showcasing their product offerings, technical specifications, and ability to meet delivery timelines.

Eligibility Criteria:

Interested vendors must meet the following eligibility requirements:

• Be a registered entity with valid licenses for manufacturing and supplying medical devices.
• Must have a proven track record in providing similar items.
• Comply with all local and national regulations governing the supply of medical equipment.
• Vendors must provide evidence of financial stability to ensure they can fulfill the order.

Technical Requirements:

Bid submissions must adhere to specific technical requirements that include:

• Hearing aids should meet recognized international quality standards for safety and performance.
• The devices must be digital with adjustable settings to accommodate various levels of hearing loss.
• Ensure compatibility with standard fitting protocols used in the industry.

Financial Requirements:

Vendors are required to submit a financial bid that includes pricing for each unit, detailed payment terms, and any applicable taxes. Payment terms will be negotiated based on the final pricing structure.

Document Submission Details:

Bids must be submitted electronically through the designated online portal. Required documents include:

• Technical proposal detailing product specifications.
• Financial bid and terms of payment.
• Proof of eligibility requirements, including licenses and registrations. Documents should be in PDF format to ensure consistency.

Special Provisions:

This tender is open to Micro, Small, and Medium Enterprises (MSEs). Additionally, startups are encouraged to apply, as special provisions will be made to ensure they are supported throughout the bidding process. MSEs and startups must clearly indicate their status in the submission documents.

Evaluation Process:

The evaluation of bids will follow a transparent process where submissions will be assessed based on:

• Compliance with technical specifications.
• Cost-effectiveness of the proposal.
• Vendor's capability and past performance record.
• Any additional benefits offered such as extended warranties or service agreements.

Delivery Locations:

The hearing aids will be required to be delivered to designated locations as specified by the Department of Military Affairs. Specific details will be provided after the contract signing.

Contact Information:

For any queries regarding this tender, vendors may reach out through official channels. Verbal inquiries will not be entertained.

In conclusion, this tender for the supply of Behind the Ear Hearing Aids (Digital) represents a significant opportunity for suppliers in the medical device sector. Vendors are encouraged to review the specifications thoroughly and prepare competitive bids that adhere to the outlined requirements.