Department of Military Affairs Tender by Indian Army (GEM/2025/B/6055902)
Annual Maintenance service-AIR CONDITIONER
Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Reference Number: GEM/2025/B/6055902
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Annual Maintenance Service for Air Conditioners tender aims to engage qualified service providers for the routine servicing and maintenance of air conditioning units across various facilities operated by the Ministry of Defence. The objective is to ensure optimal performance, longevity, and energy efficiency of the air conditioning systems being utilized.
Scope of Work and Objectives
The service provider will be responsible for:
- Comprehensive inspection and servicing of air conditioning units to maximize their operational efficiency.
- Prompt addressing of repair issues as identified during routine maintenance.
- Ensuring that all systems comply with established safety and environmental regulations.
- Providing regular maintenance schedules and emergency response services as needed.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility criteria:
- Must be a registered business entity capable of providing maintenance services in accordance with local laws.
- Prior experience in annual maintenance services including air conditioning is essential, along with demonstrable success in similar projects.
- Compliance with relevant industry standards and certifications is mandatory.
Technical Requirements
Bidders are required to provide:
- Detailed technical specifications of the services they intend to offer.
- Information about the qualifications and capabilities of their personnel.
- Proof of equipment and tools necessary for conducting maintenance tasks.
- Detailed methodologies for planned servicing and emergency response procedures.
Financial Requirements
Applicants should submit:
- A comprehensive financial proposal outlining service costs, including any applicable charges.
- Documentation evidencing the ability to handle financial transactions throughout the contract timeframe.
- Proof of previous financial transactions related to similar projects.
Document Submission Details
All interested parties must submit their bids via the GEM portal, ensuring that all required documents are uploaded in the specified format. Submissions must adhere to the guidelines outlined in the tender documentation to be considered valid.
Special Provisions
- There will be provisions for Micro, Small, and Medium Enterprises (MSEs) as well as startups to encourage participation from a diverse range of entities.
- Compliance with the "Make in India" policies is encouraged, with an emphasis on local sourcing and procurement.
Evaluation Process
Bids will be evaluated based on:
- Technical competence and compliance with specifications.
- Financial viability and value for money.
- Proven track record and experience in similar contracts.
- Ability to meet all contract requirements in the stipulated timelines.
Delivery Locations
Service will be provided at various designated facilities operated by the Ministry of Defence as stipulated during the contract negotiations.
Contact Information
For inquiries regarding this tender, interested parties can reach out to the Department of Military Affairs. Contact details may be available through the GEM portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the capacity to provide maintenance services in compliance with local laws. Additionally, bidders should have prior experience in annual maintenance services for air conditioning systems and must demonstrate successful completion of similar projects. Compliance with relevant industry standards and certifications is also mandatory.
Bidders are required to submit relevant certificates that demonstrate their technical capabilities and compliance with industry standards. These may include certifications pertaining to HVAC (Heating, Ventilation, and Air Conditioning) services, safety standards, and any local regulatory certifications necessary for conducting maintenance services.
The registration process involves creating an account on the GEM portal, where bidders must submit their business details, financial documentation, and compliance certificates as required. Once registered, they can submit their bids for the tender as outlined in the tender documentation.
Submissions must adhere to the specified requirements in the tender documentation, which generally includes formats such as PDF, Excel, and Word documents. It is essential that all documents are completed accurately and uploaded before the submission deadline.
Bidders may be required to furnish a performance security as part of the tender requirements. This typically involves depositing a specific percentage of the contract value as a guarantee for the timely and satisfactory execution of services. Details regarding the percentage and the method of submission will be clarified in the final tender documentation.
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