Department of Military Affairs Tender by Indian Army (GEM/2025/B/6141831)
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Secu

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Tender Title: Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Security
Reference Number: GEM/2025/B/6141831
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
In response to the growing security needs across various sectors, the Department of Military Affairs under the Ministry of Defence invites bids for providing Security Manpower Services. This tender emphasizes the imperative need for reliable, professional, and unarmed security personnel to serve in office, commercial, institutional, and residential spaces.
Scope of Work and Objectives
The primary objective of this tender is to award a contract for the provision of unarmed security personnel. The successful bidder will be expected to deploy qualified security staff to designated locations as outlined in the tender specifications. The services will enhance the overall security posture of the areas requiring protection, ensuring safety for employees, guests, and property. Bidders are expected to outline effective strategies for personnel management, training, and emergency protocols.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility criteria:
- Be a registered entity with the necessary licenses to operate security services.
- Have a minimum experience in providing security manpower services in similar environments.
- Hold all requisite certifications and legally required insurance.
Technical Requirements
Bidders must demonstrate compliance with technical requirements encompassing sufficient staffing levels, training programs for security personnel, and deployment strategies. Security staff should be professionally trained and possess knowledge of emergency response and conflict resolution techniques.
Financial Requirements
Bidders will be required to display their financial stability, including proof of financial statements, previous contract values, and any other financial documentation that indicates their capability to handle the financial responsibilities associated with the tender's execution.
Document Submission Details
Bidders must submit their proposals adhering to the specified format, which must include:
- Organizational details
- Technical and financial proposals
- Valid certifications Proposals must be submitted electronically, adhering to the established guidelines to ensure eligibility.
Special Provisions
A focus on inclusivity is maintained through special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These entities are encouraged to partake in the tendering process, as specific benefits are extended to facilitate their participation in this vital security service.
Evaluation Process
Proposals will undergo a structured evaluation process, emphasizing both technical capabilities and financial soundness. Each proposal will be assessed based on predefined criteria to ensure selection based on merit and capability.
Delivery Locations
The successful contractor will be expected to provide services at various sites, which may include offices, commercial institutions, and residential complexes as outlined in submission documents.
Contact Information
For further inquiries or clarifications, bidders are encouraged to reach out through official channels provided in the tender documentation. All communications should adhere to the respective contact protocols established by the Department of Military Affairs.
In summary, the tender for Security Manpower Services serves an essential security need, and the contract will be awarded to bidders showing strong compliance with technical, financial, and operational requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, compliance with licensing laws, proven experience in security manpower services, and holding valid certifications demonstrating operational capability. Bidders must also possess a solid financial history to support the execution of potential contracts.
Bidders must comply with key technical specifications, which include having staff trained in emergency protocols and conflict resolution. Additionally, security personnel should possess a thorough understanding of safety and security procedures relevant to the environments they will secure.
The EMD details will be specified in the submission guidelines. Bidders are required to submit an earnest money deposit as part of their financial commitment to the tender process, which ensures that they remain serious about their bids throughout the evaluation.
The evaluation and selection process considers multiple factors including technical proficiency, adherence to safety standards, financial stability, and pricing structures. Proposals will be scrutinized to ensure compliance with all tender requirements before award decisions are made.
The tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs), incentivizing their participation through simplified requirements and additional benefits designed to facilitate their entry into the security services market. This effort aligns with broader economic goals and encourages local businesses to expand their offerings.
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