Department of Military Affairs Tender by Indian Air Force (GEM/2025/B/6127432)
Behind the Ear Hearing Aid (Digital)

Tender Timeline
Tender Title:
Behind the Ear Hearing Aid (Digital)
Tender Reference Number: GEM/2025/B/6127432
Issuing Authority:
Department of Military Affairs,
Ministry of Defence
Scope of Work and Objectives:
The primary objective of this tender is the procurement of Behind the Ear Hearing Aid (Digital) devices. The Ministry of Defence intends to acquire 130 units of these digital hearing aids to support and enhance the auditory health and quality of life for military personnel and other beneficiaries. The chosen supplier will be expected to deliver products that adhere to high-quality standards and meet specific technical specifications outlined in the tender documentation.
Eligibility Criteria:
To participate in this tender, bidders must meet several eligibility criteria which include registration as a legal entity, compliance with regulatory requirements, and possessing relevant certifications for the digital hearing aids. Additionally, suppliers must demonstrate their capability to deliver 130 units within the specified timelines without compromising on quality.
Technical Requirements:
Bidders are required to provide digital hearing aids that match or exceed the following technical specifications:
- Digital signal processing capabilities
- Adjustable settings for various hearing impairments
- Compatibility with standard accessories such as batteries and chargers
- Durable and ergonomic design suited for daily wear, particularly in military environments
Bidders must provide detailed product information and standards compliance documentation with their proposals.
Financial Requirements:
Bidders must provide documentation of financial stability, including past financial statements and proof of the capabilities to handle the tender value. Additionally, an Earnest Money Deposit (EMD) is required as part of the submission process to ensure commitment from the bidders.
Document Submission Details:
All bids must be submitted electronically via the specified platform before the designated deadline. Bidders must ensure that all documentation adheres to the required formats and includes:
- Technical proposal with specifications
- Financial proposal detailing pricing and payment terms
- Certifications proving compliance with local and national standards
Special Provisions:
The Ministry of Defence encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Provisions are in place to facilitate these entities in competing fairly alongside larger firms in the tendering process. This initiative underscores the government’s commitment to boost local manufacturing under the "Make in India" policies.
Evaluation Process:
Proposals will be evaluated based on a structured scoring system that encompasses technical compliance, financial viability, and overall value offered. The evaluation committee will carefully assess submissions against the criteria outlined to ensure transparency and fairness in selection.
Delivery Locations:
The successful bidder will be required to deliver the hearing aids to specified military facilities as outlined in the final contract. Bidders must ensure adequate logistics to meet the delivery deadlines stipulated in the contract terms.
Contact Information:
For further details or clarifications regarding this tender, potential bidders may contact the Department of Military Affairs directly. Specific contact details can be found on the official government procurement platforms.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing technical specifications for digital hearing aids. Bidders must demonstrate compliance with regulatory standards, possess relevant certifications, and show financial stability. Companies are encouraged to submit credentials that reflect their experience in similar product supply.
Bidders must provide detailed technical specifications for the behind the ear digital hearing aids, including features such as digital signal processing, adjustability for various auditory issues, and ergonomic design. All products must comply with recognized quality and safety standards. Documentation proving adherence to these specifications is essential for bid consideration.
All documentation must be submitted electronically through the specified government tender platform. Bidders should ensure that technical proposals, financial proposals, and necessary certifications are included in the required formats. Detailed guidelines are provided in the tender documentation for ease of submission.
Bidders are required to furnish a performance security, which generally represents a percentage of the total tender value. This security serves as a guarantee for the contract’s execution and compliance with the stipulated terms. Specific conditions regarding performance security will be outlined in the final contract.
MSEs enjoy specific benefits under the Ministry of Defence provisions, which aim to level the playing field with larger enterprises. These benefits may include relaxed qualification criteria, preferential procurement policies, and support in meeting quality standards consistently. Startups also gain opportunities to showcase their innovations in a competitive space.
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