Department of Military Affairs Tender by Indian Air Force (GEM/2025/B/6075482)
Customized AMC/CMC for Pre-owned Products - AUTOMATIC BIOCHEMISTRY ANLYSER MAKE ERBA MODEL CHEM 7;
Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - AUTOMATIC BIOCHEMISTRY ANALYSER MAKE ERBA MODEL CHEM 7
Tender Reference Number: GEM/2025/B/6075482
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The tender for Customized AMC/CMC for Pre-owned Products focuses on providing an Annual Maintenance Contract (AMC) for Automatic Biochemistry Analyser, specifically the ERBA Model Chem 7. The overall objective of this tender is to ensure effective maintenance and optimal performance of the pre-owned products, aiming to facilitate consistent and reliable operations within medical diagnostics.
Scope of Work and Objectives
The awarded contractor will be expected to deliver comprehensive maintenance services over a defined period, addressing both routine checks and unforeseen repairs for the specified model of the chemistry analyser. The contractor will ensure adherence to industry best practices, implementing necessary interventions and providing requisite support to maintain operational efficiency.
Eligibility Criteria
To be eligible for participation, bidders must meet specific qualifications which include being a registered entity capable of providing these specialized maintenance services. The requirements extend to possessing relevant certifications that demonstrate competency and reliability in handling such medical equipment maintenance.
Technical Requirements
Bidder submissions should include detailed technical documentation that outlines:
- Comprehensive service capability for the Automatic Biochemistry Analyser model Chem 7.
- Evidence of past experience in similar projects, preferably within the medical or laboratory services sector.
- Proof of possession of knowledge regarding specific maintenance procedures and standards associated with medical analysers.
Financial Requirements
Bidders must present a clear financial proposal inclusive of costs associated with all aspects of the maintenance contract. The proposal should exhibit a breakdown of pricing for initial service initiation as well as periodic maintenance checks, ensuring clarity and transparency.
Document Submission Details
All submissions must be in electronic format and sent to the designated department contact provided in the tender documentation. Bidders are to ensure that all required documentation is completed and submitted by the specified deadline.
Special Provisions
This tender incorporates benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging their participation to promote inclusive growth and fostering entrepreneurship within the sector.
Evaluation Process
The evaluation of bids will follow a structured process assessing both technical capabilities and financial proposals. Bidders will be evaluated not only on compliance with eligibility criteria but also on the viability of their proposed solutions and financial soundness. Preference may be given to proposals showcasing innovative approaches or additional value-added services.
Delivery Locations
Maintenance services will primarily be rendered at designated military healthcare facilities where the specified analyser is operational. Bidders may be required to indicate their ability to provide timely and efficient service across various delivery locations.
Contact Information
For specific inquiries regarding this tender, bidders are encouraged to reach out to the responsible department as detailed in the procurement documentation.
In conclusion, this tender for Customized AMC/CMC for Pre-owned Products - AUTOMATIC BIOCHEMISTRY ANALYSER MAKE ERBA MODEL CHEM 7 seeks to engage reliable and competent contractors that can underscore their commitment to excellence through high-quality maintenance services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity that is legally authorized to provide maintenance services. Bidders need to demonstrate previous experience in maintaining medical equipment, particularly the Automatic Biochemistry Analyser ERBA Model Chem 7, ensuring they meet the standards and expectations outlined in the tender documentation.
Bidders should have relevant certifications related to medical equipment maintenance. This may include manufacturer’s certifications or relevant regulatory licenses that validate their technical expertise and compliance with industry quality standards.
To register for the tender, bidders must submit completed forms as per the requirements outlined in the tender documentation along with proof of their registration, relevant certificates, and any required financial documents. All submissions must comply with the specified formats mentioned in the tender guidelines.
The payment terms will be outlined in the successful bidder’s agreement and may include milestones for payment after the successful completion of periodic maintenance checks or a lump sum upon contract initiation. Bidders should ensure clarity in their financial proposal regarding payment expectations.
Yes, this tender includes special provisions aimed at enhancing participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions aim to foster local entrepreneurship and encourage innovative solutions in the maintenance service domain.
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