Tender Title: IP CAMERA REPAIR AND MAINTENANCE
Tender Reference Number: ed27b61c
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
The IP Camera Repair and Maintenance tender aims to provide extensive repair and maintenance services for various camera systems, including PTZ cameras and sixteen-channel IP camera video recorders. This initiative is crucial for ensuring that security surveillance systems remain operational and effective in their duties.
Scope of Work and Objectives
The primary objective of this tender is to secure a contractor capable of delivering high-quality repair and maintenance for the following items:
- PTZ Camera
- IP Camera Video Recorder (Sixteen Channel)
- HD Digital Video Recorder (Sixteen Channel)
- External Hard Disk (Two Terabyte)
- Four Channel Security Camera Power Supply
- Eight Port Switch with Four POE Ports
- LED 40 Inch Television
- Online UPS (Three KVA)
The selected bidder will be required to perform diagnostics and repairs as well as maintain the functionality of the listed equipment.
Eligibility Criteria
To qualify for consideration in this tender, bidders must meet the criteria of being a registered entity, possessing appropriate licenses, and demonstrating prior experience in similar repair and maintenance services. Bidders should also have necessary technical certifications that validate their competency in servicing electronic surveillance equipment.
Technical Requirements
Bidders must possess expertise in various aspects of camera repair, including but not limited to:
- Knowledge of PTZ camera operations and maintenance
- Skill in handling electronic components and video recording devices
- Familiarity with network configurations associated with security cameras
- Capability to perform troubleshooting and repairs on UPS systems
Additionally, adherence to established quality standards for electronic repairs is strictly required.
Financial Requirements
Bidders will need to provide detailed financial documentation, including but not limited to:
- A clear breakdown of costs associated with repairs and maintenance services
- Proof of financial stability, such as bank statements or financial statements
- Compliance with any requested performance security requirements
Document Submission Details
Bid submissions should include all supporting documentation, including the following:
- Technical proposals detailing the bidder’s capabilities and experience
- Financial proposals outlining costs
- Any necessary certificates demonstrating eligibility and qualifications
All documents must be submitted in the specified format, typically PDF or Word, as outlined in the tender guidelines.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), as well as startups. MSEs may enjoy benefits related to pricing and qualification, supporting the government's initiative to foster small-scale businesses.
Evaluation Process
The evaluation process will assess all submitted bids on the basis of technical and financial merit, ensuring that applicants meet the compliance requirements outlined in the tender documentation. The selection will favor bidders with proven experience, robust technical skills, and competitive pricing.
Delivery Locations
The successful bidder will be required to operate primarily within geographical locations specified by the Department of Military Affairs. Detailed logistics for service delivery will be coordinated following the awarding of the contract.
Contact Information
For further inquiries regarding this tender, interested parties should refer to the official contact details provided in the tender documentation.
Tender BOQ Items
8 ItemsGeneral Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant licenses, demonstrated experience in repair and maintenance of security systems, and possession of necessary technical certifications. Applicants must also align with applicable quality standards to qualify for this IP camera repair and maintenance tender.
Bidders must provide proof of relevant certificates that demonstrate their qualifications in electronic repair, specifically for camera systems and network configurations. These could include technical diplomas, licenses to operate telecommunications equipment, and any specific industry-standard certifications recognized in electronic security.
The submission methods entail submitting all required documentation through the designated portals specified in the tender notice. Typically, required documents must be in PDF or Word format, ensuring they are well-organized and accurately address the financial proposals and technical capabilities of bidders.
Bidders need to present a full breakdown of service costs within their proposals. The financial requirements include proof of robustness, which may encompass bank statements or proof of previous government tenders completed satisfactorily. Details about performance security requirements should also be included in the proposal documentation.
Yes, the tender offers special provisions for MSEs, including reduced qualification criteria and potential pricing advantages. Additionally, there are encouragements for compliance with ‘Make in India’ policies, which incentivize local production and procurement, thus supporting local industries and newcomers in the market.
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