Department of Military Affairs Tender by Indian Air Force (1a0a13d43)

Repair and Overhauling Service - Window Air Conditioner including Green AC; LG; Yes; Buyer Premises

Service
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Tender Timeline

Tender Issue
May 21, 2025 at 5:50 PM

Tender Title: Repair and Overhauling Service for Window Air Conditioner

Tender Reference Number: 1a0a13d43

Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

The Repair and Overhauling Service for Window Air Conditioner tender aims to secure quality repair and maintenance services for window air conditioning units, specifically focusing on Green AC technology and manufacturers such as LG. This critical service will be conducted at the buyer's premises to ensure optimal functioning, thus enhancing energy efficiency and reducing operational costs.

Scope of Work and Objectives

The primary objective of this tender is to procure professional services capable of undertaking repair and overhauling tasks for window air conditioners. The successful bidder will be responsible for diagnosing issues, replacing faulty components, and performing routine maintenance. Emphasis should be placed on adhering to environmentally sustainable practices during the repair process, aligning with the government's commitment to green technology.

Eligibility Criteria

Bidders must meet specific eligibility criteria to qualify for this tender. Requirements include being a registered entity in India, possessing relevant experience in air conditioning service or a related field, and having the necessary operational licenses to perform the required services. It is essential for bidders to comply with any local or national certification standards related to HVAC services.

Technical Requirements

Bidders must demonstrate technical proficiency in handling, repairing, and overhauling window air conditioning systems. They should possess qualified technicians trained in modern repair techniques and familiar with various brands, specifically LG. The proposal must include details about the tools and equipment to be used in the repair process.

Financial Requirements

Interested parties must provide a detailed financial proposal that outlines service charges, any expected overheads, and potential add-on costs. The financial submission must be competitive and align with market standards while ensuring quality service delivery.

Document Submission Details

All necessary documentation, including the bid proposal, eligibility proofs, technical qualifications, and financial details, should be submitted electronically through the designated online platform. It is crucial to ensure all submissions comply with format specifications (such as PDF or Word format) as outlined in the tender guidelines.

Special Provisions

This tender includes benefits aimed at Micro, Small, and Medium Enterprises (MSEs). Eligible small businesses will enjoy preference during the evaluation process, thus encouraging their participation in government contracts. Startups also receive special consideration, aligning with initiatives such as 'Make in India.'

Evaluation Process

The evaluation will be conducted based on predefined criteria including technical qualifications, financial competitiveness, and proposed service quality. Emphasis will be placed on the bidder's previous performance records and adherence to quality standards.

Delivery Locations

Services will be conducted at the specified buyer’s premises, ensuring no disruption to operations during the repair and maintenance of window air conditioning units.

Contact Information

For additional inquiries or more detailed specifications, interested bidders may refer to the official communication channels provided by the issuing authority.


General Information

Item Category
Repair and Overhauling Service - Window Air Conditioner including Green AC; LG; Yes; Buyer Premises
Ministry Name
Organisation Name

Financial Information

Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7871855.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant experience in HVAC services, providing necessary licensing and certifications, and demonstrating the capability to handle Green AC technology, specifically LG units. Additionally, compliance with local regulations and standards is crucial.

The technical specifications entail proficiency in diagnosing and repairing issues related to window air conditioners, with a focus on Green AC technology. Bidders should provide details about their technicians’ qualifications, tools and equipment they will use, and their familiarity with different brands, highlighting their capability to deliver quality service.

The Earnest Money Deposit (EMD) is a financial commitment required from bidders to ensure seriousness in proposals. Interested parties must refer to the tender documents for specific EMD amounts and instructions on how to submit this deposit, as it is a standard practice in tendering processes.

Bids should be submitted electronically through the designated online portal, adhering to specified formats like PDF or Word. It is essential to check for key timelines and deadlines in the tender documentation to ensure compliance and timely submission.

MSEs participating in this tender will benefit from preferential treatment during the evaluation process. The special provisions aim to foster an inclusive environment and promote business opportunities for small enterprises, thus supporting the government’s initiatives for economic growth and development.

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