Department of Military Affairs Tender by Indian Army (GEM/2025/B/6132593)
Manpower Outsourcing Services - Minimum wage - Highly-Skilled; High School; Healthcare,Manpower Out

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Tender Title:
Manpower Outsourcing Services
Issuing Authority:
Department of Military Affairs, Ministry of Defence
The Department of Military Affairs is inviting bids for Manpower Outsourcing Services with a focus on minimum wage, specifically catering to the highly-skilled sector, including Healthcare professionals. This tender involves providing essential personnel support for various operational needs within the department, ensuring that our services are staffed by qualified and compliant individuals.
Scope of Work and Objectives:
The primary objective of this tender is to secure skilled personnel that meet the standards of the Ministry of Defence. The selected bidder will be responsible for providing manpower services that include but are not limited to:
- Recruitment of highly-skilled manpower for various roles.
- Ensuring compliance with minimum wage standards.
- Conversion of requirements into a deployed workforce that meets operational demands.
- Providing training and ongoing support to the personnel to align them with Department of Military Affairs requirements.
Eligibility Criteria:
To qualify for this tender, bidders must meet the following eligibility requirements:
- Valid registration as a service provider in the field of Manpower Outsourcing Services.
- Proven experience in deploying healthcare and other skilled personnel in similar contracts.
- Demonstration of compliance with labor laws, particularly regarding minimum wages.
- Capacity to provide trained personnel on short notice.
Technical Requirements:
All bids must comply with the below technical requisites:
- Capacity for timely recruitment and deployment of staff.
- Proven methodologies for vetting and training personnel.
- Commitment to maintaining high standards of service delivery as per the guidelines set forth by the Ministry of Defence.
Financial Requirements:
Bidders must provide a detailed financial proposal including:
- Pricing structure for various personnel categories.
- Breakdown of costs associated with recruitment and training.
- Compliance with all financial reporting standards.
Document Submission Details:
Bid submissions must include:
- A signed cover letter.
- Detailed technical proposal addressing all required areas.
- Financial bid in a separate sealed envelope.
- Valid registration documents and compliance certificates.
All documents must be submitted electronically through the designated portal.
Special Provisions:
This tender favors Micro, Small, and Medium Enterprises (MSEs) by providing them with additional consideration in the selection process. Startups are also encouraged to apply, provided they can demonstrate the capacity and intent to fulfill the minimum bid requirements specified.
Evaluation Process:
The evaluation of bids will include:
- Assessment of technical proposals based on experience, qualifications, and methodology.
- Review of financial bids for competitiveness and compliance with the terms of reference.
- Potential interviews or presentations to clarify aspects of proposals.
Delivery Locations:
The manpower services are to be delivered across various designated sites as determined by the Department of Military Affairs. Specific locations will be outlined in the detailed agreement post-award.
Contact Information:
For further inquiries, bidders may refer to the official contact channels provided in the tender document.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include that bidders must be registered entities specializing in Manpower Outsourcing Services. They should have verifiable experience in deploying highly-skilled personnel, particularly in the healthcare sector. Compliance with labor laws, especially regarding minimum wage standards, is crucial. Interested parties should also showcase their capability to provide trained personnel efficiently and within stipulated timelines.
To qualify for the tender, bidders need to submit several required certificates including valid registration certificates with relevant authorities, compliance certificates related to labor laws, and any industry-specific certifications that demonstrate capability in manpower services. These documents are vital in proving the bidder’s ability to adhere to quality and legal standards necessary for the execution of the contract.
The registration process involves submitting an online application through the official bidding platform. Bidders must provide all necessary documentation, including qualifications and prior experience in Manpower Outsourcing Services. It’s important to ensure all information is accurate and complete to avoid disqualification during the bid evaluation process.
The payment terms outlined in the tender will generally include milestones linked to performance delivery. Typically, payments will be made upon satisfactory completion of defined phases of work. Bidders should clearly specify their proposed payment structure in their financial bid, ensuring it aligns with the minimum requirements stated in the tender.
MSEs applying for the tender will benefit from special provisions designed to encourage their participation. This includes evaluated considerations that might lead to preferential points during the selection process. Additionally, MSEs can leverage support provided by government initiatives such as Make in India policies to access tools and resources that may enhance their competitiveness.
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