Department of Military Affairs Tender by Indian Army (GEM/2025/B/6098906)

Tender Title: Manpower Outsourcing Services

Reference Number: GEM/2025/B/6098906

Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

The Manpower Outsourcing Services tender aims to procure highly-skilled, graduate-level healthcare professionals for various roles within the Ministry of Defence. This initiative reflects the government’s ongoing commitment to enhancing service delivery within military healthcare facilities while ensuring that the hired personnel meet the required quality and compliance standards.

Scope of Work and Objectives

The primary objective of this tender is to establish a contract for the provision of manpower outsourcing services. The scope includes the recruitment, onboarding, and management of highly-skilled healthcare professionals necessary for supporting military medical facilities. The selected service provider will be required to ensure that all deployed personnel adhere to the specified quality standards and provide exceptional healthcare services.

Eligibility Criteria

Eligible bidders should be registered entities with experience in providing healthcare staffing solutions. The service providers must demonstrate their capability to meet the outlined technical requirements and comply with the stringent regulations set forth by the Ministry of Defence. Specifically, interested bidders must showcase their previous projects involving healthcare personnel and their adherence to minimum wage stipulations.

Technical Requirements

The selected contractor must ensure that the deployed personnel possess qualifications relevant to the roles for which they are being recruited. This includes certifications in healthcare and relevant education degrees for the specific positions. Furthermore, all personnel must undergo appropriate health checks and background verification as per the requirements laid down by the Department of Military Affairs.

Financial Requirements

Bidders are required to submit a financial proposal outlining the costs associated with the service, ensuring that they align with the minimum wage regulations. Additionally, an Earnest Money Deposit (EMD) may be applicable, and bidders are advised to check specific requirements within the bid documentation for detailed financial guidelines.

Document Submission Details

All proposals and related documents must be submitted electronically through the designated procurement portal. It is essential to follow submission guidelines precisely, including all required supporting documents in the specified formats. Bidders are encouraged to submit their proposals well before the deadline to ensure compliance.

Special Provisions

This tender recognizes the contributions of Micro, Small, and Medium Enterprises (MSEs) as well as startups, offering specific advantages to those entities in terms of the selection process. Preference will be given to bidders who fulfill the criteria outlined in the government's policies aimed at fostering MSEs and startups.

Evaluation Process

The proposals will be assessed based on a comprehensive evaluation framework. Factors such as technical qualifications, compliance with regulatory standards, and financial viability will be considered. Specific attention will be given to the bidder's ability to deliver on quality and cost-effectiveness.

Delivery Locations

The services provided under this tender will be required at various military healthcare facilities as designated by the Department of Military Affairs. Bidders should include information on their capacity to serve these locations effectively within their proposals.

Contact Information

For additional queries or clarification regarding the tender, bidders may reach out to the official email provided in the government procurement portal.

This tender emphasizes a commitment to quality healthcare staffing solutions, fostering a competitive bidding environment, and ensuring compliance with government procurement ethics and standards. The Manpower Outsourcing Services initiative represents a significant step toward enhancing health services in military settings, leveraging the expertise of qualified personnel while supporting MSEs and startups.