AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security

Tender Title: AMC of Integrated Security and Surveillance System - Outdoor Perimeter Security
Tender Reference Number: 19c2d59a
Issuing Authority: Department of Military Affairs, Ministry of Defence

The AMC of Integrated Security and Surveillance System focuses on providing comprehensive maintenance and support services for outdoor perimeter security systems used within defence establishments. The main objective is to ensure the robust operation and longevity of integrated security and surveillance solutions, enhancing overall safety and operational efficiency.

Scope of Work and Objectives

The successful bidder will provide a range of services, including maintenance and emergency support for both hardware and software components of the security system. The contract encompasses regular checks, system upgrades, troubleshooting, and replacement of consumables. One of the primary goals is to ensure minimal downtime and optimal performance of all security installations.

Eligibility Criteria

Eligible bidders must be registered entities with appropriate certifications to provide services in the security and surveillance domain. They should possess a proven track record in managing similar contracts and have the technical capabilities to maintain sophisticated surveillance technologies.

Technical Requirements

Bidders are required to demonstrate advanced knowledge in security and surveillance systems, alongside the following qualifications:

• Proven experience in integrated security solutions
• Certifications relevant to service provision in security systems
• Capability to provide real-time technical support

Financial Requirements

Submissions must include a financial proposal, clearly outlining costs associated with the comprehensive maintenance plan. It is essential that bidders demonstrate financial stability and the ability to support their operations throughout the contract duration.

Document Submission Details

All documentation must be submitted electronically via the designated tender portal. Bidders are responsible for ensuring all files are in the correct format as specified in the tender guidelines.

Special Provisions

This tender takes into consideration benefits for Micro, Small, and Medium Enterprises (MSEs) and start-ups. Provisions to enhance participation of MSEs within this tender framework allow for reduced eligibility barriers.

Evaluation Process

Submissions will undergo a comprehensive evaluation based on technical qualifications, financial competitiveness, and the bidder's ability to meet compliance standards. Key evaluation criteria include quality standards, adherence to service-level agreements, and the bidder’s experience and reference projects.

Delivery Locations

The services will be required at designated defence establishments. Bidders should note that this may encompass multiple locations as detailed at a later stage in the procurement process.

Contact Information

For additional queries, bidders are encouraged to refer to the official communication channel provided on the tender platform. Specific contacts may not be disclosed through this document.

The successful execution of this contract will significantly contribute to the security infrastructure and readiness of defence establishments, demonstrating an unwavering commitment to national safety and operational excellence.