AMC of Integrated Security and Surveillance System - GEM/2025/B/6293811

AMC of Integrated Security and Surveillance System - Under Vehicle scanning system at Gorakhpur and

Service
Qty:NaN
EMD: ₹21,010
EST Bid: ₹10.5 Lakh

Tender Timeline

Tender Issue
June 4, 2025 at 11:06 AM

AMC of Integrated Security and Surveillance System - bde0b63b

Issuing Authority

The tender is issued by the Ministry of Railways under the Indian Railways department.

Scope of Work and Objectives

The primary objective of this tender is to secure a comprehensive Annual Maintenance Contract (AMC) for an Integrated Security and Surveillance System that is specifically tailored for the Under Vehicle Scanning System at the Gorakhpur and Lucknow Junction Railway Stations. The scope of work encompasses the maintenance of hardware, software, networking systems, and consumable items required for the effective operation of the security and surveillance systems.

Eligibility Criteria

Potential bidders must meet certain eligibility criteria to qualify for participation in this tender. Specifically, bidders must be registered legal entities, either individuals or companies, that possess the necessary technical and financial capabilities to fulfill the maintenance requirements. Additionally, prior experience with similar projects may be advantageous.

Technical Requirements

The successful bidder will be expected to provide comprehensive technical support for the integrated security systems. This includes ensuring uptime, performing routine inspections, troubleshooting issues, and implementing necessary updates or repairs. Bidders must have a qualified technical team experienced in security and surveillance technologies to uphold quality standards established by the Ministry.

Financial Requirements

The financial aspects of this tender call for bidders to demonstrate their financial stability and capacity to provide ongoing support for the duration of the contract. This may involve submitting audited financial statements or other relevant documentation as specified in the tender documents.

Document Submission Details

Bidders are required to submit their applications in accordance with the documented guidelines. All submissions must be made in the designated formats, and any required additional documentation should be included for completeness. Proper formatting of submitted documents is vital for compliance with the evaluation criteria.

Special Provisions

This tender recognizes the importance of supporting Micro, Small, and Medium Enterprises (MSEs). MSEs may benefit from specific provisions aimed at encouraging their participation, which includes bidding advantages, financial assistance, and support according to statutory regulations.

Evaluation Process

The evaluation process will adhere to strict guidelines established by the Ministry of Railways. Bids will be critically appraised based on technical capabilities, financial proposals, and compliance with the eligibility criteria. A thorough assessment will ensure that the most qualified bidder is selected.

Delivery Locations

The work under this tender will be executed at two key locations: the Gorakhpur Railway Station and the Lucknow Junction Railway Station. Bidders must factor logistical considerations into their proposals, ensuring timely and efficient delivery of services.

Contact Information

Although specific contact details are not provided in the available documentation, bidders are encouraged to visit the official Indian Railways website or relevant procurement portals for additional inquiry and clarification.

By articulating these requirements in detail, prospective bidders can prepare their submissions effectively, ensuring full compliance with the tender's stipulations while optimizing for successful outcomes.


General Information

Item Category
AMC of Integrated Security and Surveillance System - Under Vehicle scanning system at Gorakhpur and Lucknow Jn rly stations; Comprehensive; Hardware, Software, Wireless System, Networking System; Consumables to be provided by Service Provider (includ..
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹10,50,200.00
EMD Amount
₹21,010.00
Minimum Turnover
₹16.00 Lakh (s)
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7910041.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with appropriate legal standing. Bidders must demonstrate prior experience in providing similar maintenance services and showcase their financial stability through documented financial statements. Additionally, compliance with technical capability standards is crucial for consideration.

Bidders need to present various certificates, including tax compliance documents, trade licenses, and any applicable industry certifications that validate their competency in handling maintenance contracts for security systems. These certifications must demonstrate adherence to quality and safety standards.

The registration process for this tender involves completing a formal application on the designated procurement portal. Interested parties should ensure they have all required documentation and certifications ready for submission. Detailed guidelines can usually be found in the tender invitation documents.

All submissions must adhere to the specified document formats outlined in the tender documents. Generally, electronic formats such as PDF, DOCX, and Excel are accepted, but bidders should confirm these details in the tender’s submission guidelines.

Bidders must provide an Earnest Money Deposit (EMD) as part of their financial proposal, demonstrating their commitment to the tender process. Additionally, a performance security may be required upon contract award, ensuring performance standards are met. Payment terms will be specified in the contract, including conditions for releases upon milestone achievements.

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