Department of Military Affairs Tender by Indian Navy (GEM/2025/B/6171996)
Custom Bid for Services - OUTSOURCING OF CATERING, HOUSEKEEPING, CONSERVANCY AND ALLIED SERVICES FO
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Tender Title: Outsourcing of Catering, Housekeeping, Conservancy, and Allied Services
Reference Number: GEM/2025/B/6171996
Issuing Authority:
Department of Military Affairs, under the Ministry of Defence.
Scope of Work and Objectives
The primary objective of this tender is to solicit proposals for the outsourcing of catering, housekeeping, conservancy, and allied services for the Russian Married Accommodation. This contract is expected to cover a duration of two years, ensuring comprehensive service provision that meets the needs of the accommodation facilities involved. The awarded service provider will be responsible for delivering high-quality services in a timely and efficient manner while adhering to relevant safety and quality standards.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Be a registered service provider with a valid GST number.
- Demonstrate previous experience in managing similar projects, particularly in hospitality or facility management.
- Submit financial records proving stability and capability to handle the contract's demands.
Technical Requirements
Proposals must fulfill specific technical specifications, including but not limited to:
- Staffing of adequately trained personnel with credentials in catering and housekeeping services.
- Implementation of health and safety protocols.
- Quality assurance processes for food safety, cleanliness, and sanitation.
Financial Requirements
Financial stability of the bidders will be evaluated based on:
- Submission of an earnest money deposit (EMD) as specified in the tender documentation.
- Evaluation of financial statements to ensure capability to sustain operations for the contract duration.
Document Submission Details
All documents supporting the proposal must be submitted electronically, in formats that are clearly specified in the tender documentation. Bidders are encouraged to present all requisite documentation, adhering to supply chain management best practices.
Special Provisions
This tender includes provisions aimed at incentivizing participation from Micro, Small, and Medium Enterprises (MSEs) and startups, which includes priority consideration during evaluation and potentially lower financial barriers for participation.
Evaluation Process
Bids will undergo a careful evaluation process focusing on:
- Compliance with the stipulated technical and financial requirements.
- The bidding entity's profile, experience, and past performance.
- Financial competitiveness of the proposals submitted.
Delivery Locations
Services will be delivered at designated Russian Married Accommodation, which includes multiple facilities as specified in the tender. Bidder must be capable of mobilizing resources quickly to meet demands across all venues.
Contact Information
For any inquiries regarding this tender, interested parties may contact the Department of Military Affairs directly. Specific contact details will be provided in the official tender management platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, holding a valid GST number, and demonstrating previous experience in delivering catering, housekeeping, and allied services. Bidders must also provide financial statements to showcase their capability and stability. This will ensure that they are well-equipped to handle the responsibilities that come with the contract.
Bidders are required to have certifications related to food safety and hygiene, particularly in relation to catering services. Additionally, proof of compliance with local health regulations and any specific industry-standard certifications will be beneficial for evaluation and selection.
The registration process for submission typically involves creating an account on the official tender management platform. Bidders will need to submit certain documentation, including tax details, to establish their identity and credibility in the application.
All submitted documents must be formatted according to the specifications provided in the tender documentation. Commonly accepted formats include PDF for proposals and Word documents for supporting material, ensuring compatibility and ease of access for evaluators.
Payment terms will be outlined in the issued contract, typically including provisions for milestone payments based on service delivery and completion of defined phases. Performance security may also be required as a safeguard against non-compliance with service standards and obligations.
Evaluation criteria include the bidder’s compliance with technical specifications, financial competitiveness, past performance in similar projects, and the clarity and thoroughness of their proposal. The emphasis is placed on experience, quality of service delivery, and alignment with the objectives outlined in the tender documentation.
Yes, the tender provides specific provisions to promote participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These may include easier entry thresholds and prioritized evaluation to support local entrepreneurship and innovation within the services offered.
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