The Behind the Ear Hearing Aid (Digital) tender, identified by the reference number GEM/2025/B/6164984, is an initiative issued by the Department of Military Affairs under the Ministry of Defence. This tender is aimed at sourcing state-of-the-art digital hearing aids designed for behind-the-ear usage, which are crucial for military personnel requiring auditory assistance.
Scope of Work and Objectives
The primary objective of this tender is to procure two units of advanced digital hearing aids. These devices should enhance sound clarity, provide user-friendly controls, and ensure compatibility with various auditory environments. The selected vendor is expected to deliver devices that meet specific operational standards in terms of performance and durability, enhancing the auditory capabilities of the users.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities within the appropriate category. They should demonstrate prior experience in supplying medical devices, specifically auditory aids. All bidders must comply with the standards set forth by the Ministry of Defence for medical equipment, ensuring that product specifications meet or exceed industry norms.
Technical Requirements
Proposed hearing aids must meet the following technical specifications:
- Digital processing capabilities for enhanced sound quality.
- Adjustable volume controls and programmable settings.
- Compatibility with wireless accessories.
- Ergonomic design for comfort during extended wear.
Financial Requirements
Bidders must provide a comprehensive financial proposal outlining pricing per unit, shipment conditions, and warranty provisions. Additional considerations for pricing must include any applicable taxes and shipping fees. A valid Earnest Money Deposit (EMD) may be required to confirm the seriousness of the bid.
Document Submission Details
All tenders must be submitted electronically through the designated governmental portal. Vendors are required to upload necessary documents validating their compliance with eligibility and technical criteria. A checklist for document submission should be adhered to strictly to avoid disqualification.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups may receive preferential considerations during the evaluation process. Bidders should indicate their status to take advantage of these provisions, aimed at encouraging local businesses and innovation in procurement.
Evaluation Process
The evaluation will follow a structured approach whereby bids will be assessed based on compliance with technical specifications, price competitiveness, and the overall track record of the offering entity. Successful bidders may be invited to further demonstrate product capabilities as part of the decision-making process.
Delivery Locations
The hearing aids must be delivered to specified military facilities, with exact locations to be communicated post-bid acceptance.
Contact Information
For queries related to this tender, interested parties are encouraged to reach out through official channels provided on the governmental procurement portal.
This tender presents an opportunity for qualified vendors to contribute to the auditory health of military personnel through innovative product offerings. Organizations interested in bidding are encouraged to prepare their submissions meticulously, ensuring compliance with all outlined requirements.
General Information
Financial Information
Evaluation and Technical Information
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in providing medical devices, especially auditory aids. Participants must meet the technical specifications set out by the Ministry of Defence and adhere to relevant industry standards.
Bidders are typically required to present certifications that validate their compliance with medical device regulations. This may include ISO certifications, product safety assessment documents, and any applicable quality control certifications specific to hearing aids.
To register, bidders must create an account on the government’s procurement portal. Upon registration, they can submit their proposal along with all required documentation. Vendors must ensure that they complete all steps in the registration process to be eligible to bid.
Document submission must be done electronically through the procurement portal, where formats like PDF and DOC are commonly accepted. It is advisable for bidders to review guidelines outlined on the submission portal to ensure compliance with acceptable formats.
Bidders are required to submit an Earnest Money Deposit (EMD) as part of their financial proposal. Additionally, performance security may be stipulated post-award of the tender to ensure fulfillment of contractual obligations as specified.
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