OPERATING SYSTEM 11 PRO - Department of Military Affairs

Operating System 11Pro Ver 23H2,MS Office Professional Plus 2021,Quick Heal Total Security 3 Years,

Goods
Qty:49

Tender Timeline

Tender Issue
June 5, 2025 at 9:07 PM

Tender Title: OPERATING SYSTEM 11 PRO
Tender Reference Number: 30dd51b83
Issuing Authority: Department of Military Affairs, Ministry of Defence

The scope of work encompasses the procurement of software solutions including the Operating System 11 Pro Ver 23H2, MS Office Professional Plus 2021, Quick Heal Total Security for 3 years, Norton AV for 3 years, and QHTS Server AV. The objective is to equip military departments with essential and up-to-date software that supports operational efficiency and data security. Procurement will involve a total quantity of 49 units, ensuring that diverse departments within the military have access to these vital systems.

Eligibility Criteria:
Participating vendors must be registered entities and meet specific standards of quality and reliability. Vendors should possess relevant certifications that demonstrate their capability in software provision, alongside compliance with recognized IT quality standards.

Technical Requirements:
Vendors must provide detailed information about the software being offered, ensuring compatibility with existing military systems. Software must include necessary licenses, be in their latest versions, and have comprehensive support and update solutions available during the contract term. Submitted software must meet specified quality benchmarks and compliance with industry standards.

Financial Requirements:
Proposals should detail pricing structures, including any potential discounts for bulk purchases, payment terms and conditions, and warranty provisions. Additionally, vendors are required to disclose any hidden costs related to the maintenance and support of the software.

Document Submission Details:
All documentation must be submitted electronically through the designated government e-procurement portal. Vendors are advised to include all mandatory certificates and compliance documents within their proposal.

Special Provisions:

  • Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate, and they may be eligible for benefits such as relaxed eligibility criteria or financial assistance.
  • Startups will also receive preferential consideration, supporting innovation and new entrants into the procurement process.

Evaluation Process:
Bids will be evaluated based on technical compliance, financial viability, and the overall capability demonstrated in previous projects. The evaluation will prioritize vendors who display excellence in delivering reliable software solutions within defined timelines.

Delivery Locations:
The successful vendor will be expected to deliver to designated military facilities as outlined in the final award notice, ensuring timely distribution of software solutions to all pertinent operations.

Contact Information:
For queries related to the tender, vendors can refer to the official contact details available on the procurement portal.

For additional information, including qualifications and certifications required for participation, visit the relevant sections on the government procurement platform. All interested parties are encouraged to be thorough in reviewing the specifications and ensure that all documentation is thoroughly prepared to facilitate a smooth bidding process.


Tender BOQ Items

5 Items
1.

Operating System 11Pro Ver 23H2

Qty:15
Unit:nos
15
2.

MS Office Professional Plus 2021

Qty:9
Unit:nos
15
3.

Quick Heal Total Security 3 Years

Qty:22
Unit:nos
15
4.

Nortan AV 3 years

Qty:2
Unit:nos
15
5.

QHTS Server AV

Qty:1
Unit:nos
15

General Information

Item Category
Operating System 11Pro Ver 23H2 , MS Office Professional Plus 2021 , Quick Heal Total Security 3 Years , Nortan AV 3 years , QHTS Server AV
Ministry Name
Organisation Name

Financial Information

Bid Offer Validity
35 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7934386.pdfMain Document
BOQ DocumentBOQ BOQ
BOQ DocumentBOQ BOQ
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

To participate in this tender, vendors must meet specific eligibility requirements which include possessing valid registration with relevant authorities, effectively demonstrating their ability to supply and support software solutions. Importantly, prospective bidders should have certifications relevant to the software capabilities offered, ensuring compliance with established IT quality standards. Additional criteria may include past experience in delivering similar software supplies, as well as meeting operational and technical requirements specified in the tender documentation.

Vendors must prepare and submit several required certificates, including proof of registration with the appropriate government authorities, quality assurance certifications such as ISO or equivalent standards, and any proprietary certifications for the software being offered. Further, certificates confirming compliance with Make in India policies may be required, especially for bidders claiming benefits under the MSE or startup categories.

Submission of documents for this tender must be executed electronically through the specified e-procurement platform. Vendors should ensure that all required documentation, including technical specifications and financial bids, are uploaded in acceptable formats, typically PDF or other specified file types. Failure to comply with submission methods could result in disqualification, hence attention to detail is crucial throughout the process.

Vendors may be required to furnish a performance security as part of the bid process, typically calculated as a percentage of the total contract value. This security serves as assurance for the fulfillment of contractual obligations, and details regarding the specific amount and submission method will be outlined further in the tender documentation.

The procurement process is designed to be inclusive, offering specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Such benefits may include relaxed eligibility criteria, capacity-building resources, and preferred evaluation conditions. Startups are encouraged to leverage these provisions to access opportunities within governmental contracts, particularly those that align with the government’s Make in India initiatives and promote local content procurement.

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