Department of Military Affairs Tender by Indian Air Force (GEM/2025/B/6182123)
Custom Bid for Services - 1st Year Comprehensive AMC for Semi Auto Hematology Cell Counter Model-H-

Tender Timeline
Comprehensive AMC for Semi Auto Hematology Cell Counter Model-H
Tender Reference Number: GEM/2025/B/6182123
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Department of Military Affairs under the Ministry of Defence is inviting bids for a First Year Comprehensive Annual Maintenance Contract (AMC) for the Semi Auto Hematology Cell Counter Model-H-360, Make-Transasia. This tender represents a significant opportunity for suppliers who specialize in providing high-quality maintenance services in the medical equipment sector.
Scope of Work and Objectives
The primary objective of this tender is to secure a comprehensive AMC for a Semi Auto Hematology Cell Counter. The successful bidder will be responsible for ensuring that the equipment is maintained in optimal condition, ensuring reliable performance for medical testing. The scope of work includes routine maintenance, emergency repairs, supply of necessary spare parts, and technical support throughout the contract duration.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with a proven track record in providing maintenance services for medical equipment. Proper documentation to prove eligibility must be provided, including certificates such as GST registration, PAN, and any specialized certifications related to medical equipment servicing.
Technical Requirements
Bidders must demonstrate technical capability through previous experience and staff qualifications related to the maintenance of hematology analyzers. Detailed specifications must align with the manufacturer's recommendations for the specific model, ensuring compliance with industry standards.
Financial Requirements
Financial documents detailing the bidder's financial standing must be submitted. This includes balance sheets, profit and loss statements, and other relevant financial records that can affirm the bidder's capacity to undertake and sustain the contract.
Document Submission Details
All documentation must be submitted electronically through the designated online portal. Bidders should ensure that all required documents are complete and comply with specified formats to avoid disqualification.
Special Provisions
This tender has special provisions for Micro, Small, and Medium Enterprises (MSEs), allowing them to participate in the bidding process with relaxed eligibility criteria. Startups are encouraged to apply and will receive priority consideration to foster innovation within the sector.
Evaluation Process
Bids will be evaluated based on technical compliance, financial viability, and the overall cost-effectiveness of the proposals. The evaluation will include a detailed review of the qualifications and experience of the bidding entities.
Delivery Locations
The successful bidder will provide services primarily at designated military medical facilities as specified in the tender documents. Locations may vary based on the operational needs of the Department of Military Affairs.
Contact Information
For further inquiries regarding this tender, bidders are encouraged to reach out through the official departmental communication channels listed on the tender portal. Direct contact information will be made available after initial submissions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having experience in maintenance servicing for medical equipment, and providing documentation such as GST registration and PAN. Interested bidders must ensure they submit all required documents in accordance with the tender specifications.
Bidders must submit valid certificates indicating GST registration, PAN, and any specific certifications related to the maintenance of hematology equipment. These documents are critical in demonstrating compliance with the standards expected by the Department of Military Affairs.
The application process requires bidders to submit their documentation electronically through the designated online tender portal. All required documents must adhere to specified formats and guidelines to ensure completeness and compliance for evaluation.
Bidders must refer to the specific requirements outlined in the tender documents for technical specifications regarding the Semi Auto Hematology Cell Counter Model-H-360. Quality standards should align with the manufacturer’s guidelines to ensure effectiveness and reliability of the services provided.
Yes, this tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), which allows for greater accessibility in the bidding process. Startups are also encouraged to apply and may receive preferential treatment during the evaluation, in alignment with the government’s initiative to promote local businesses.
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