Tender Title:

Custom Bid for Services - SPACE GASS Software AMC for 1st Year for 5 Nos of License
Tender Reference Number: GEM/2025/B/6161267

Issuing Authority:

ENGINEERS INDIA Limited
Department: Ministry of Petroleum and Natural Gas

Scope of Work and Objectives:

This tender invites bids for the space GASS Software Annual Maintenance Contract (AMC) for the first year, covering five licenses. The primary objective is to ensure seamless functionality and support for the software, facilitating efficient operations within the engineering and petroleum sectors. Bidders are expected to provide comprehensive maintenance services, addressing any technical issues, bug fixes, and updates necessary to maximize the software's performance and capability.

Eligibility Criteria:

To be eligible for participation, bidders must be registered entities capable of delivering the required software maintenance services. This includes possessing previous experience in similar annual maintenance contracts and demonstrating competence in handling technical software solutions. Companies must fulfill all statutory compliance requirements and certifications as per industry regulations.

Technical Requirements:

Bidders are required to demonstrate a strong technical capability in maintaining and supporting SPACE GASS Software. This includes having qualified personnel with requisite certifications in software maintenance, as well as the ability to provide detailed documentation on service delivery protocols, troubleshooting processes, and performance metrics.

Financial Requirements:

Bidders must submit financial statements evidencing their capability to undertake the contract. This includes proving fiscal health through profitability ratios and liquidity measures, as well as providing a cost breakdown demonstrating value for the AMC services proposed.

Document Submission Details:

Interested parties must submit their bids accompanied by all required documentation, including but not limited to eligibility credentials, financial statements, and technical qualifications. All submissions should be formatted according to the submission guidelines provided and delivered to the address specified in the tender documents.

Special Provisions:

There are specific provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may be eligible for relaxed eligibility criteria and additional benefits aimed at promoting local procurement and enhancing competitiveness within the tendering process.

Evaluation Process:

Bids will be evaluated based on a multi-criteria assessment system. This includes a review of technical capabilities, financial health, and overall bid robustness. Bidders will be ranked based on their ability to meet the tender requirements efficiently and effectively, ensuring the selected vendor aligns with the operational goals of the Engineers India Limited.

Delivery Locations:

The services are to be rendered as per the outlined requirements in the tender and will primarily cover locations associated with the operations of the Ministry of Petroleum and Natural Gas.

Contact Information:

For further inquiries, interested bidders may need to consult the official documentation to identify appropriate contacts within Engineers India Limited.