Customized AMC/CMC for Preowned Products
Customized AMC/CMC for preowned products
Tender Timeline
Tender Title: Customized AMC/CMC for Preowned Products
Tender Reference Number: 9eaaabcf
Issuing Authority: Department of Military Affairs, Ministry of Defence
The Customized AMC/CMC for Preowned Products tender aims to secure maintenance and comprehensive service contracts for preowned products utilized by the Department of Military Affairs under the Ministry of Defence. The primary objective of this tender is to ensure the continuous operational readiness and efficiency of preowned equipment through tailored maintenance solutions that meet the specific needs of the ministry.
Scope of Work and Objectives
The scope of work encompasses the development and provision of an Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for a diverse range of preowned products. Key objectives include:
- Providing proactive maintenance to minimize downtime.
- Ensuring compliance with relevant quality standards and regulations.
- Delivering comprehensive technical support and parts replacement as necessary.
- Enabling cost-effective solutions that do not compromise on performance or reliability.
Eligibility Criteria
To qualify for this tender, bidders must meet the following eligibility requirements:
- Must be a registered entity with the appropriate legal accreditations.
- Have demonstrated experience in providing AMC/CMC services, particularly for preowned products.
- Compliance with all government regulations pertinent to the defense sector.
Technical Requirements
The technical requirements for proposals include:
- Detailed descriptions of service methodologies and protocols.
- A qualified team with verified expertise in technical specifications relevant to the products concerned.
- Proven capability to ensure quality through compliance with specified quality standards.
Financial Requirements
Bidders are required to submit a comprehensive financial proposal that clearly outlines:
- The structure of payment terms and timelines.
- Inclusion of an Earnest Money Deposit (EMD) as specified in the bidding documents.
- Performance security provisions to guarantee contract fulfillment.
Document Submission Details
Proposals must include all mandatory documentation, including but not limited to:
- Completed proposal forms.
- Relevant certificates and registrations.
- Financial statements demonstrating the bidder's stability and capability.
Proposals should be submitted electronically via the specified online platform, adhering to the accepted document formats.
Special Provisions
- Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate, with certain benefits available to enhance their competitive positioning.
- Startups may also find favorable terms within this tender, aligned with the government's commitment to fostering innovation.
Evaluation Process
The evaluation process will include:
- Assessment of technical submissions based on predetermined criteria.
- Financial evaluations to ensure competitive pricing while adhering to quality benchmarks.
- Possible on-site assessments or presentations may be required to further ascertain capabilities.
Delivery Locations
Services will be required at various designated locations as specified in the tender documentation.
Contact Information
For inquiries, please refer to the official contact details provided in the tender announcement on the procurement platform. Ensure you direct inquiries solely through approved channels to guarantee accurate information dissemination.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements encompass being a registered entity with necessary legal accreditations, demonstrating experience in AMCs/CMCs, particularly for preowned products, and compliance with governmental regulations associated with the defense sector.
Bidders must adhere to specific technical specifications outlined in the tender, which includes detailing their service methodologies, ensuring a qualified team with verified expertise, and providing assurances of quality through compliance with relevant quality standards.
The Earnest Money Deposit (EMD) amount is specified in the bidding documents and is required as part of the proposal submission to ensure commitment from interested parties. It is a security to guarantee compliance with the tender conditions.
Proposals should be submitted electronically through the designated online platform. Ensure all documents are in the accepted formats mentioned in the tender, incorporating all necessary documentation and certificates as specified.
Yes, MSEs have specific provisions to enhance their participation in this tender, aimed at encouraging competition and supporting local businesses through benefits that facilitate compliance with policies such as ‘Make in India’ and support for innovation in product service delivery.
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