Tender Title: Customized AMC/CMC for Pre-owned Products
Reference Number: GEM/2025/B/5932531
Issuing Authority: Ministry of Defence, Department of Military Affairs

The Indian Navy seeks bids for Customized Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for pre-owned products including Boom Barriers and Tyre Killers. This tender aims to ensure the operational efficiency and longevity of these critical security equipment items through comprehensive maintenance services.

Scope of Work and Objectives

The scope encompasses providing expert services for the maintenance of Boom Barriers and Tyre Killers, ensuring they remain in optimal working condition. The objectives include:

• Conducting regular inspections and preventive maintenance.
• Performing necessary repairs and replacements as needed.
• Providing parts and service training to the operational personnel.
• Ensuring compliance with safety standards and operational efficiency.

Eligibility Criteria

Bidders must meet the following eligibility requirements:

• Must be a registered entity in India.
• Proven experience in providing AMC/CMC services for similar equipment.
• Manufacturing unit or dealership setup is preferred.
• Micro, Small and Medium Enterprises (MSEs) are encouraged to apply.

Technical Requirements

The technical specifications for the maintenance services include:

• Qualified technicians with experience in handling Boom Barriers and Tyre Killers.
• Providing OEM (Original Equipment Manufacturer) certified parts.
• Adhering to the specified quality standards for all maintenance activities.
• The ability to furnish documentation of previous work done in a similar area.

Financial Requirements

Bidders are required to present:

• Relevant turnover certificates reflecting the financial stability of the organization.
• Evidence showcasing their ability to handle and deliver financial obligations associated with the maintenance contracts.

Document Submission Details

Bid submissions must include:

• Experience Criteria documentation.
• Bidder Turnover proof.
• OEM Annual Turnover certificates.
• Any exemption documents for experience or turnover as applicable.
• All documents should be submitted in PDF format via the online bidding platform.

Special Provisions

This tender encourages participation from Micro, Small and Medium Enterprises (MSEs) and startups. MSEs may be exempted from specific experience criteria upon substantiation of their capability.

Evaluation Process

Bids will be assessed on a total value-wise evaluation basis considering price competitiveness, technical capability, and compliance with tender specifications. A two-packet bid system will be utilized to ensure transparency and thorough evaluation.

Delivery Locations

The services will be conducted at designated locations specified by the Indian Navy within their operational jurisdictions.

Contact Information

Participants may direct inquiries regarding this tender to the Indian Navy through the official channel indicated in the main bid document. For further details, refer to the linked documents which contain necessary information pertaining to scope, evaluation criteria, and submission guidelines.

For further information, bidders can access the main document through the following link: Tender Document.