Customized AMC/CMC for Pre-owned Products - Providing Installing And Commissioning Of Hikvision

Customized AMC/CMC for Pre-owned Products - Providing Installing And Commissioning Of Hikvision

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Tender Timeline

Tender Issue
June 6, 2025 at 1:32 PM

Tender Description

Tender Title: Customized AMC/CMC for Pre-owned Products - Providing Installing And Commissioning Of Hikvision

Reference Number: 19e5a35e3
Issuing Authority: Department of Panchayati Raj

Scope of Work and Objectives

The purpose of this tender is to solicit proposals for a Customized Annual Maintenance Contract (AMC)/Comprehensive Maintenance Contract (CMC) for pre-owned Hikvision products. The selected bidder will be responsible for the installation and commissioning of Hikvision CCTV cameras as outlined in the scope of work. This will involve comprehensive support including preventive maintenance, troubleshooting, and repairs.

General Information

Evaluation and Technical Information

Inspection Required
No

Tender Documents

5 Documents
GeM-Bidding-7924793.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

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Frequently Asked Questions

The eligibility requirements generally include being a registered legal entity, having prior experience in the installation and maintenance of Hikvision products, and possessing a qualified technical team. Bidders must comply with all local standards and regulations relevant to the services offered.

Bidders must submit a set of certificates that include business registration, GST registration, and any technical certifications relevant to the maintenance and installation of CCTV systems. Ensuring compliance with quality standards and regulations is crucial for successful tender participation.

The registration process typically involves creating an account on the designated tender portal and submitting the necessary documentation and certificates electronically. Bidders should ensure they follow the specific instructions outlined in the tender document to complete their registration properly.

Typically, bidders are required to submit a performance security deposit which guarantees the fulfillment of the contract terms. This performance security amount is a percentage of the contract value and is intended to assure compliance with the terms of the maintenance contract.

MSEs usually enjoy certain advantages and concessions in the tendering process, such as relaxations in eligibility requirements and potential scaling of evaluation criteria. This is part of the government’s initiative to empower local businesses, encourage participation, and support economic growth within the community.

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