Customized AMC/CMC for Pre-owned Products - Reference: GEM/2025/B/6153083

The Department of Panchayati Raj invites qualified entities to participate in the tender for Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for a 1 Hp Capacity DC Solar Water Pump. The project scope includes the installation, testing, and commissioning of the pre-owned products as per the sanctioned estimates. Providers are required to offer a one-year service guarantee along with comprehensive maintenance support to ensure optimal performance and sustainability of the solar water pumps.

Scope of Work and Objectives

The primary objective of this tender is to outsource the maintenance and support of pre-owned DC Solar Water Pumps. This includes a thorough assessment of the equipment, ensuring proper installation, implementation of effective testing procedures, and guaranteeing the unit's operational efficiency through robust commissioning practices. The contractor will ensure that the system operates at peak efficiency, fulfilling the operational needs of the community.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility requirements:

1. Must be a registered entity with requisite credentials.
2. Experience in servicing and maintaining solar water pumps will be prioritized.
3. Entities must comply with all local and national regulations pertaining to solar energy products.

Technical Requirements

Bidders are required to demonstrate a thorough understanding of:

• The technical specifications of 1 Hp Capacity DC Solar Water Pumps.
• Quality standards relevant to solar energy systems.
• Procedures for effective maintenance and troubleshooting of such equipment.

Financial Requirements

Bidders must submit financial proposals that include:

• Detailed cost estimates for maintenance services.
• Any applicable taxes and fees.
• Proof of financial stability, including previous performance in related contracts.

Document Submission Details

All documentation must be submitted through the designated online portal. Bidders should ensure that all required documents are in PDF format and accurately provided prior to the submission deadline. Please ensure to follow all outlined submission protocols as detailed in the tender documents.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), providing specific benefits such as relaxed qualification criteria and incentives aimed to enhance participation from local businesses. Additionally, provisions for startups are included to promote innovation and local development.

Evaluation Process

The evaluation process will incorporate a two-stage assessment:

1. Compliance check against eligibility criteria.
2. Technical and financial proposal assessment, ensuring a fair evaluation based on quality and cost-effectiveness.

Delivery Locations

The services under this contract will be required across various designated locations as determined by the Department of Panchayati Raj. Bidders should familiarise themselves with these locations for effective service delivery.

Contact Information

For further details or to seek clarification, interested parties may contact the tendering authority through official communication channels provided in the tender documentation.

This tender represents a unique opportunity for qualified service providers to engage with a government initiative aimed at enhancing renewable energy use. Prospective bidders are encouraged to thoroughly review all documentation to ensure compliance and competitiveness in their submissions.