Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6158390
Issuing Authority/Department
This tender for Manpower Outsourcing Services is issued by the Department of Personnel and Training under the Ministry of Personnel Public Grievances and Pensions. The department is committed to streamlining personnel services and enhancing administrative effectiveness through the outsourcing of qualified manpower.
Scope of Work and Objectives
The primary objective of this tender is to procure highly-skilled manpower outsourcing services. The services will cater to administrative functions that require graduate-level qualifications and entail adherence to the minimum wage standards. The tender seeks to engage service providers who can deliver skilled personnel that meet the established requirements, thus improving operational efficiency within the government departments.
Eligibility Criteria
To be considered for this tender, bidders must meet several eligibility requirements. This includes:
- Being a registered legal entity in India.
- Possessing the necessary licenses and certifications relevant to manpower outsourcing.
- Proven experience in delivering similar services in the public or private sector.
- A financial statement demonstrating the capability to handle the projected contract value.
Technical Requirements
Bidders are expected to provide detailed information about their technical capabilities. This includes:
- Profiles and qualifications of personnel allocated for the contract.
- Compliance with training and developmental protocols for manpower.
- Ability to provide continual support and service under minimum wage laws.
Financial Requirements
Service providers must demonstrate financial stability through:
- Submission of audited financial statements for the past three years.
- Documentation of performance security, including any required earnest money deposits (EMD).
- Clear payment terms and address any advances or progress claims expected during contract execution.
Document Submission Details
All submission documents must be provided in recognized formats. Interested bidders should prepare their responses, including technical proposals and financial bids, and submit them by the specified deadline. Proper consideration will be given to complete applications containing all required documentation.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups may benefit from preferential treatment during the evaluation process. Such provisions aim to boost local entrepreneurship and innovation in accordance with national policy goals.
Evaluation Process
Submissions will be evaluated based on their adherence to eligibility criteria, technical compliance, financial viability, and additional value-added services proposed by bidders. Each proposal will be assessed through a scoring system designed to prioritize quality and the ability to meet the scope of work.
Delivery Locations
The services will be required at various government offices, which can include central and state departments across designated locations. Bidders should clarify their capacity for local service delivery in their proposals.
Contact Information
While direct contact information may not be disclosed, potential bidders are encouraged to visit the relevant government portals for further clarification regarding submission procedures or any inquiries related to the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with valid licenses for manpower outsourcing. Bidders must demonstrate a history of similar service delivery in the public or private sectors and provide a robust financial standing through previous audited financial statements. Compliance with all legal and technical criteria specified in the tender documentation is paramount to ensure qualification.
Potential bidders must adhere to high technical specifications, which involve providing skilled personnel with graduate-level qualifications. All personnel should be trained and competent in administrative functions suitable for government operations. Bidders are encouraged to detail their training methodologies and experience in personnel management in their proposals.
The payment terms stipulated in the tender emphasize the importance of securing performance security from the contractor. Payment will typically be made against clearly defined milestones in the contract. Bidders should clarify any upfront payment conditions or progress claims in their financial proposals.
All proposals must be submitted through the designated online portal in specified formats as outlined in the tender. Each submission must include all required documentation, with a focus on clarity and compliance to ensure a successful evaluation. Key timelines for submission should be strictly observed to avoid disqualification.
Yes, the tender includes special provisions that benefit Micro, Small, and Medium Enterprises (MSEs). MSEs may receive preferential evaluation treatment, aimed at supporting local businesses and fostering innovation in line with national policy objectives. Compliance with ‘Make in India’ initiatives will further enhance their chances of selection.
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