Department of Personnel and Training Tender by Lal Bahadur Shastri National Academy Of Administration (lbsnaa) (GEM/2025/B/6171846)
Manpower Outsourcing Services - Minimum wage - Skilled; Secondary School; Admin,Manpower Outsourcin

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6171846
The Department of Personnel and Training under the Ministry of Personnel Public Grievances and Pensions is seeking proposals for Manpower Outsourcing Services as part of a structured initiative to enhance efficiency and productivity. This tender encapsulates a comprehensive need for skilled, semi-skilled, and highly-skilled manpower with specific focus on heretofore underutilized sectors.
Scope of Work and Objectives
The primary objective of this tender is to procure manpower outsourcing services. The selected contractors will be responsible for providing necessary manpower support for various functions within Government departments. The services will include, but are not limited to, the engagement of:
- Skilled Personnel: Holding relevant educational qualifications such as diplomas and IT-related certifications.
- Semi-skilled Personnel: Possessing basic education (High School) and vocational skills.
- Administrative Staff: Providing essential support in day-to-day operations.
Eligibility Criteria
To qualify for this tender, bidders must fulfill specific requirements:
- Must be a registered entity in compliance with local laws.
- Proven experience in manpower outsourcing services with a pedigree in providing similar services to governmental bodies.
- Financial stability and the capability to meet the minimum wage obligations as per the relevant laws.
Technical Requirements
Bidders are required to demonstrate the following technical competencies:
- Workforce management capability including training and induction processes.
- Compliance with security and background verification protocols for personnel.
- Adherence to minimum wage standards stipulated by law.
Financial Requirements
Bidders must ensure financial transparency and commitment through:
- Submission of appropriate financial statements showcasing capability to undertake the project.
- Provision of Earnest Money Deposit (EMD) as specified within individual proposal documents.
Document Submission Details
All proposals must be submitted electronically via the designated platform by the specified deadline. Essential documents include:
- Bid proposal
- Financial bid
- Mandatory certificates (registration, compliance, etc.)
Special Provisions
This tender recognizes the contributions of Micro, Small, and Medium Enterprises (MSEs) and start-ups. Provisions are in place to facilitate meaningful participation from these entities, encouraging innovation and local talent utilization.
Evaluation Process
An evaluation committee will assess proposals based on:
- Compliance with eligibility criteria.
- Technical capability and previous experience.
- Financial viability and competitiveness of the bid.
Delivery Locations
Successful bidders will be required to deliver services across specified locations as designated by various government departments involved.
Contact Information
For further clarification regarding this tender, interested parties are encouraged to reach out to the Department of Personnel and Training through the official channels mentioned in public tender announcements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity in compliance with mandated regulations, demonstrating relevant experience in providing manpower outsourcing services to governmental entities, and proving financial stability. Only entities that fulfill these criteria are encouraged to participate, ensuring a level of professionalism and reliability in service delivery.
Bidders must provide various certificates that might include business registration documents, compliance with labor laws, and prior experience certificates that validate their capability in manpower services. These documents establish the bidder’s qualifications and ensure adherence to required standards.
The registration process typically involves submitting the necessary documentation through the designated online platform for the tender. Bidders must create an account, fill out required information, and upload all necessary files to ensure compliance. This standardized process promotes efficiency and traceability in bid submissions.
The Earnest Money Deposit (EMD) details are specified within the tender documents. Typically, the EMD serves as a security measure ensuring bidders are committed to their proposals. Non-compliance with EMD requirements may result in disqualification during the evaluation process.
This tender offers specific benefits for Micro, Small, and Medium Enterprises (MSEs) and start-ups, including access to reserved contracts, price preference criteria, and support under the ‘Make in India’ initiative, which promotes local sourcing. Such provisions enhance competitiveness and foster entrepreneurship within the industry.
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