Tender Title: Receipt Printer (V2)

Tender Reference Number: GEM/2025/B/6113022
Issuing Authority/Department: Department of Posts, Ministry of Communications

The Receipt Printer (V2) tender aims to procure a substantial quantity of high-quality receipt printers. This initiative is part of the Department of Posts' modernization efforts to enhance operational efficiency and improve customer service. The primary goal is to source 1,500 receipt printers that meet stringent technical and performance specifications, ensuring optimal functionality for postal services.

Scope of Work and Objectives

The scope of work involves supplying receipt printers that can seamlessly integrate with existing systems, providing rapid printing capabilities, ease of use, and reliability. The objective is to ensure that these printers contribute to a user-friendly environment for both employees and customers, ultimately enhancing the overall service delivery of postal operations.

Eligibility Criteria

To qualify for this tender, bidders must:

• Be a legally registered entity with all requisite licenses and permits.
• Possess a minimum experience of three years in supplying similar products.
• Provide valid financial statements to demonstrate their financial health.
• Meet any specified environmental and social compliance standards.

Technical Requirements

The receipt printers must fulfill several technical parameters:

• High printing speed (ideally above 200mm/sec).
• Support for multiple connectivity options (USB, Ethernet, Bluetooth).
• Compatibility with various operating systems.
• Robust design for high-volume printing tasks.

Bidders are required to submit detailed specifications of the models they propose, demonstrating compliance with the outlined technical requirements.

Financial Requirements

Bidders must provide:

• A valid Earnest Money Deposit (EMD) as specified in the tender documentation.
• Comprehensive pricing proposals that cover all aspects of supply, maintenance, and support.
• Evidence of established payment processes and terms, ensuring transparency in financial transactions.

Document Submission Details

Bidders are instructed to prepare and submit their proposals in a structured format, including:

• Completed tender forms.
• Technical and financial proposals, along with supplementary documents (certifications, company profiles).
• All submissions should adhere to the prescribed format and be sent before the deadline to ensure consideration.

Special Provisions

This tender places a strong emphasis on encouraging participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific incentives will be outlined to support these organizations in contributing to the project, fostering inclusivity in government procurement processes.

Evaluation Process

The evaluation of bids will be based on:

• Compliance with technical specifications.
• Financial viability and competitive pricing.
• Supplier's track record in similar projects.

Each submission will undergo a thorough review, and shortlisted bidders may be called for a presentation or demonstration of their proposed solutions.

Delivery Locations

The receipt printers are to be delivered to designated postal facilities across various locations as specified in the tender documentation. Bidders should account for transportation and installation logistics in their proposals.

Contact Information

For further inquiries regarding the tender, bidders can contact the Department of Posts directly through the email address provided in the tender documentation. All communications should be directed towards the procurement office to ensure clarity and consistent information sharing.

In summary, this tender for Receipt Printer (V2) presents a substantial opportunity for registered suppliers to collaborate with the Department of Posts in enhancing service delivery through modern technology solutions.