Tender Title: Custom Bid for Services
Reference Number: GEM/2025/B/6154975
Issuing Authority: Department of Revenue, Ministry of Finance
The Custom Bid for Services is initiated by the Department of Revenue under the Ministry of Finance. This tender invites qualified bidders to submit proposals for comprehensive service solutions tailored to governmental needs. The scope of work encompasses a wide range of services aimed at enhancing operational efficiency, compliance, and administrative capabilities within the department.
Scope of Work and Objectives:
The primary objective of this tender is to procure adept service solutions that can effectively contribute to achieving operational goals. Proposals should demonstrate the bidder’s ability to deliver innovative solutions while upholding high standards of quality and compliance with government regulations.
Eligibility Criteria:
To qualify for participation, bidders must meet specific eligibility criteria, which include being a duly registered entity capable of providing the required services. Prior experience in governmental contracts and proven track records of successful project completions are advantageous. Furthermore, compliance with all applicable statutory prerequisites is mandatory.
Technical Requirements:
Bidders should present detailed technical specifications that demonstrate their understanding of the project requirements. This includes the methodologies proposed for service delivery, adherence to quality standards, and any certifications that validate their expertise in the relevant service area.
Financial Requirements:
Bidders must submit comprehensive financial documents, including their balance sheets, turnover rates, and any additional certifications that validate their financial capacity to undertake the project. The financial evaluation process will consider the overall financial health and feasibility of the proposals submitted.
Document Submission Details:
All proposals must be submitted electronically through the designated e-procurement portal. Bidders are required to ensure that all necessary documents are included and submitted in the specified formats to facilitate a smooth evaluation process.
Special Provisions:
This tender aims to promote inclusivity by extending benefits to Micro, Small, and Medium Enterprises (MSEs) and startups. Qualified MSEs and startups will have access to favorable provisions aimed at encouraging their participation in government tenders, in alignment with national policies that support local business growth.
Evaluation Process:
The evaluation of proposals will be conducted based on predetermined criteria focusing on technical capability, financial viability, and adherence to compliance requirements. Each submission will be assessed meticulously to ensure that only the best-suited vendors are selected for contract awards.
Delivery Locations:
Service delivery will be primarily centered within the jurisdiction of the Department of Revenue, with locations specified in the detailed project brief available on the procurement portal.
Contact Information:
For inquiries regarding the tender, interested parties may contact the departmental office through the provided channels on the official tender portal.
Prospective bidders are encouraged to review the tender documents thoroughly and submit queries in relation to any points that require clarification. The intention of this tender is to foster partnerships that contribute significantly to enhancing the efficiency and productivity of governmental operations.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, proficiently meeting all legal prerequisites to operate within the public sector, and demonstrating a successful history of relevant service delivery. Participants should also showcase previous experience in dealing with similar projects. Administrative compliance is crucial for eligibility consideration.
Proposals should include a detailed outline of the technical specifications that candidly address the objectives set forth in the tender document. Documentation of methodologies, support mechanisms, quality assurance practices, and standards compliance which are all pivotal in demonstrating the bidder’s capability to fulfill the contract requirements.
The Earnest Money Deposit (EMD) is a predetermined amount that bidders must submit along with their proposals. This deposit acts as a financial commitment, ensuring that bidders remain serious about their submissions. Additional details regarding the amount, methods of submission, and specific conditions surrounding the EMD can be found within the tender documentation.
Bidders must submit their proposals electronically through the specified e-procurement portal. Acknowledgment of submission will be provided through the portal, ensuring bidders have confirmation of their proposal’s receipt. It is critical to adhere to submission guidelines to avoid disqualification due to non-compliance.
Micro, Small, and Medium Enterprises (MSEs) enjoy several benefits designed to encourage their participation in the tender process. These may include exemptions or reductions in submission fees, priority in evaluation criteria, and support through government initiatives aimed at bolstering the presence of MSEs in public procurement, ultimately aligning with the ‘Make in India’ policy framework.
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