Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6056066)
Operation And Maintenance Of Lifts (Elevators) - Complete System
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Tender Title: Operation and Maintenance of Lifts (Elevators) - Complete System
Reference Number: GEM/2025/B/6056066
Issuing Authority: Department of Revenue, Ministry of Finance
The Operation and Maintenance of Lifts (Elevators) - Complete System tender invites qualified contractors to submit bids for the provision of comprehensive operational and maintenance services for lifts and elevators. The primary objective is to ensure the safety, functionality, and efficiency of the lift systems while adhering to the highest operational standards.
Scope of Work and Objectives
The selected contractor will be required to perform regular maintenance and repair services for elevator systems, which includes:
- Conducting routine inspections and preventive maintenance to avoid downtime.
- Ensuring compliance with all health and safety regulations.
- Responding promptly to service calls to reduce wait times and improve service delivery.
- Maintaining accurate logs of service and maintenance activities.
The goals of this contract are to enhance the reliability of lift services and create a safer environment for users, ensuring that the systems are always in optimal working condition.
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Be a registered and licensed provider of maintenance services for elevators.
- Demonstrate previous experience in handling similar projects.
- Possess adequate technical expertise and a qualified workforce.
Technical Requirements
Bid submissions must detail the technical specifications of the services provided, including:
- A comprehensive maintenance schedule and response time to service requests.
- Certifications for compliance with industry standards.
- Proof of insurance and bonding required for employment in public facilities.
Financial Requirements
Bidders must provide financial documentation that demonstrates:
- The ability to finance operations throughout the length of the contract.
- Competitive pricing structures that align with the project budget.
Document Submission Details
Prospective bidders are required to submit their proposals electronically. All documents should be formatted in accordance with the specified guidelines and submitted via the GEM portal. Proposals must include technical and financial bids clearly segregated to allow the evaluation committee to assess them independently.
Special Provisions
This tender includes provisions specifically designed to support Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to participate, providing opportunities for growth and innovation in the elevator service sector.
Evaluation Process
Bids will be evaluated based on the following criteria:
- Technical compliance with job specifications.
- Cost-effectiveness and value for money.
- Previous performance and reliability of the bidder.
The evaluation process will ensure that selected bidders demonstrate superior quality in both their proposals and their previous contracts.
Delivery Locations
Services are to be rendered at designated government facilities under the jurisdiction of the Ministry of Finance. Specific locations will be identified upon contract award.
Contact Information
For queries related to the tender, prospective bidders may reach out through the GEM portal for assistance.
In summary, this tender is a valuable opportunity for service providers specializing in the operation and maintenance of lifts (elevators). Bidders are encouraged to follow all specified guidelines and ensure that their proposals are comprehensive and compliant with the outlined requirements.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity capable of providing elevator operation and maintenance services. Bidders must demonstrate prior experience in similar projects, possess the necessary technical expertise, and ensure their workforce meets compliance standards outlined by the regulatory authorities.
Bidders are required to present certifications that indicate compliance with industry standards for maintenance services. These may include certificates of insurance, licensing from local authorities, and any other relevant documents that showcase your technical capabilities and adherence to quality standards in the field of lifts and elevators.
To participate in the tender process, interested bidders must register on the GEM portal. The registration process typically includes confirming your company’s credentials and submitting any required documentation that supports your eligibility and qualifications for the tender submission.
Bidders must provide a detailed proposal that includes a comprehensive maintenance schedule, compliance certificates, and technical specifications of the services offered. Key points include demonstrating commitment to safety standards, timely servicing, and proficiency in handling various elevator models and types.
The evaluation and selection process involves assessing bids based on their technical compliance, relevant experience, and financial competitiveness. Proposals will be scored to determine the most suitable provider, with emphasis on the quality of service, pricing structures, and previous performance records for similar contracts. Results will be communicated through official channels.
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