Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (GEM/2025/B/6139739)
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Admin
Tender Timeline
Tender Title: Manpower Outsourcing Services
Tender Reference Number: GEM/2025/B/6139739
Issuing Authority/Department: Department of Revenue, Ministry of Finance
The Manpower Outsourcing Services tender aims to secure expert manpower support for various administrative functions within the Department of Revenue. The scope of work includes providing skilled and graduate manpower to carry out tasks effectively while adhering to the minimum wage regulations set forth by the government. This initiative is critical to enhance operational efficiency and ensure servicing tasks are carried out by qualified personnel.
Objectives
The main objectives of this tender include:
- To ensure the availability of skilled manpower for administrative functions.
- To comply with government regulations regarding minimum wages.
- To promote a streamlined operational process within the department.
Eligibility Criteria
Bidders must meet the following eligibility criteria:
- Registration as a legal entity with appropriate licenses.
- Previous experience in providing manpower outsourcing services.
- Demonstrated capability to provide the number of personnel requested.
- Compliance with minimum wage regulations.
Technical Requirements
The technical requirements for this tender include:
- Provision of manpower with at least a graduate qualification.
- Personnel should possess relevant skills and experience in administrative roles.
- Commitment to maintaining high-quality service standards.
Financial Requirements
Bidders are required to provide:
- A detailed financial proposal, including costs associated with the recruited personnel.
- A bid deposit or Earnest Money Deposit (EMD) as specified in the tender documentation.
- Financial records demonstrating stability and reliability.
Document Submission Details
All proposals must be submitted electronically through the designated online portal. Bidders should ensure:
- Documents are submitted in the accepted formats (PDF, Word).
- Comprehensive completion of all provided forms.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups will benefit from favorable considerations during the bidding process as mandated by government policies. These provisions are designed to encourage participation from enterprises that conform to the ‘Make in India’ initiative, promoting local content in procurement.
Evaluation Process
The evaluation process for proposals will involve:
- Assessment of technical capabilities.
- Financial viability and pricing assessment.
- Compliance with eligibility criteria.
- Timelines for evaluations will be communicated post-submission.
Delivery Locations
Successful bidders are required to provide manpower services within specified locations as outlined by the Department of Revenue.
Contact Information
Further inquiries can be directed to the designated contact point within the Department of Revenue, although contact details will be provided at the time of bid submission.
This tender represents an opportunity for experienced and capable vendors to contribute to public service operations through the provision of skilled personnel. Bidders should ensure their proposals are compliant with all outlined requirements to facilitate a smooth evaluation and selection process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for manpower outsourcing services include being a registered entity that demonstrates experience in providing skilled administrative support. Bidders must comply with minimum wage laws and should have a proven track record of delivering similar services effectively in the public sector.
Bidders must provide various certificates, including business registration documents, tax registration certificates, and relevant licenses that demonstrate compliance with employment laws. Evidence of previous contracts or projects in manpower outsourcing can strengthen the bid.
The registration process involves the completion of a sign-up on the designated online tender platform. Bidders need to have their documentation ready for upload, including financial records and technical qualifications to facilitate an efficient registration and submission process.
The technical specifications for this tender necessitate that all personnel provided are graduates with relevant skills and experience. Quality standards must align with the operational needs of the Department, ensuring that candidates are capable and competent in fulfilling their roles in administrative functions.
The Earnest Money Deposit (EMD) details specify that bidders must submit a monetary deposit along with their proposals, which will be refunded upon the conclusion of the bidding process. This serves as a bid security measure, ensuring that bidders are serious in their participation. Additionally, requirements for performance security may follow post-contract award to ensure compliance with contract terms.
These FAQs provide clear insights into the tender process and requirements, ensuring participants are well-informed as they prepare their submissions.
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