Department of Revenue Tender by Cbic Central Board Of Indirect Taxes & Customs (GEM/2025/B/6140126)
Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Admin

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6140126
Issuing Authority: Department of Revenue, Ministry of Finance
The Department of Revenue under the Ministry of Finance is inviting proposals for Manpower Outsourcing Services focused on providing unskilled personnel for various administrative tasks within governmental operations. This tender encompasses a total of four positions, with the intention to facilitate streamlined and efficient staffing solutions that comply with minimum wage regulations while maintaining high-quality service delivery.
Scope of Work and Objectives
The primary objective of this tender is to outsource manpower that will assist in administrative capacities. The scope of work includes but is not limited to:
- Providing unskilled labor for supportive administrative duties.
- Ensuring compliance with minimum wage standards as set forth by the government.
- Managing recruitment and training of the selected unskilled workers.
- Implementing performance monitoring and reporting systems to ensure effectiveness.
The tender seeks to employ agencies that can provide reliable and competent manpower solutions, ensuring that the Department's operational efficacy is maintained.
Eligibility Criteria
To be considered for this contract, bidders must meet the following eligibility criteria:
- Must be a registered service provider under relevant labor laws.
- Proven experience in manpower outsourcing services.
- Compliance with statutory obligations including tax and regulatory requirements.
Technical Requirements
Bidders are expected to submit documentation that includes a detailed plan outlining their process for recruitment, training, and management of outsourced personnel. Adherence to quality standards and compliance requirements must be demonstrated to ensure that the objectives set forth are meticulously met.
Financial Requirements
Bidders must present a comprehensive financial proposal that aligns with government regulations. It is imperative that all proposed costs comply with the bid specifications and are in accordance with the minimum wage applicable for unskilled labor.
Document Submission Details
Interested agencies are required to compile and submit the necessary documentation electronically through the designated e-tender portal. All submissions must adhere to the specified formats as outlined in the tender guidelines.
Special Provisions
The tender includes provisions beneficial for Micro, Small, and Medium Enterprises (MSEs) as outlined in government policy, promoting opportunities and inclusivity for smaller organizations.
Evaluation Process
The evaluation of proposals will be conducted through a structured process that assesses both technical and financial aspects. Bidders will be evaluated based on the completeness of their proposal, alignment with the tender specifications, past performance, and compliance with all requirements.
Delivery Locations
The services rendered under this tender will primarily be focused within government establishments located in designated administrative zones as determined by the Department of Revenue.
Contact Information
For further inquiries regarding this tender, interested parties are encouraged to check the official e-tender portal for relevant updates and details as provided by the Department of Revenue.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a recognized entity registered under the relevant labor laws, having a valid business license, and the necessary compliance with all statutory obligations. Additionally, applicants should possess a proven history in effectively managing manpower outsourcing services.
It is necessary to submit required certificates that demonstrate adherence to quality and safety standards. The compliance requirements typically include proof of licenses, labor certifications, and other regulatory documents confirming eligibility to provide manpower services under the specified conditions.
The submission process entails electronically presenting all required documentation via the designated e-tender portal. All documents must be formatted appropriately with strict adherence to submission guidelines provided in the tender notice, ensuring they are clear and comprehensive.
A performance security deposit may be mandated as part of the contract ensuring that the selected service provider meets the obligations outlined in the agreement. The terms and conditions regarding the performance security will be clarified upon successful bid award.
This tender provides unique benefits for MSEs, including preferential treatment in bidding processes, access to mentorship and capacity-building programs, and potentially reduced financial guarantees aimed at enhancing their participation in government contracts, thus fostering inclusivity in governmental sourcing practices.
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