Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6146624)
Monthly Basis Cab & Taxi Hiring Services - SUV; 2000 km x 320 hours; Outstation 24*7

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Tender Title: Monthly Basis Cab & Taxi Hiring Services - SUV
Tender Reference Number: GEM/2025/B/6146624
Issuing Authority/Department: Department of Revenue, Ministry of Finance
The Monthly Basis Cab & Taxi Hiring Services - SUV tender is designed to solicit bids for the provision of professional taxi and cab hiring services on a monthly basis with specific requirements specified for distance and hours of service. This procurement is aimed at ensuring reliable and efficient transportation services for various operational needs, particularly for outstation travel, 24/7 availability. The scope of work encompasses the provision of a minimum of 2000 kilometers covered over a total of 320 hours per month, ensuring that all transport requirements are met effectively.
Scope of Work and Objectives
The primary objective of this tender is to select a competent service provider capable of delivering high-quality cab and taxi services that meet the rigorous demands of the Department of Revenue. The services required should include:
- Availability of SUV vehicles capable of accommodating varying passenger requirements.
- 24/7 service availability, ensuring that commuters have transportation at any hour of the day or night.
- Coverage of a minimum of 2000 kilometers per month, catering to both local and outstation travel needs.
Eligibility Criteria
To participate in the tender, bidders must meet the following eligibility criteria:
- Registered as a legal entity with necessary business licenses.
- Proven experience in providing cab and taxi services, specifically outstation services.
- Compliance with all local transportation regulations and requirements.
- Financial stability and capability to handle the scale of the project.
Technical Requirements
Bidders are required to submit detailed evidence of compliance with the following technical requirements:
- Submission of vehicle documentation, including registration details and proof of insurance.
- Commitment to service quality, including maintaining vehicle cleanliness and safety compliance.
- Availability of GPS tracking systems and customer support services.
Financial Requirements
Prospective bidders must demonstrate their financial capability, including:
- Detailed pricing proposals aligning with the requirements specified in the tender.
- Ability to present relevant financial documents such as balance sheets and tax compliance certificates.
- Understanding of payment terms to ensure smooth financial transactions.
Document Submission Details
Interested bidders must compile and submit their documentation, including technical and financial bids, in accordance with the guidelines set forth in this tender documentation. All submissions must be complete and submitted by the designated deadline.
Special Provisions
This tender may include special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, facilitating participation in government contracts and promoting local economic development. Bidders are encouraged to explore potential assistance and funding options available to support small businesses in this realm.
Evaluation Process
The evaluation of bids will be conducted based on both technical and financial criteria:
- Technical evaluation will assess compliance with requirements and service capability.
- Financial evaluation will consider the pricing structure, ensuring that the best value for money is achieved.
Delivery Locations
The services required under this tender will cover various delivery locations as specified by the Department of Revenue. Bidders should ensure they can operate in these areas and address any logistical challenges.
Contact Information
For further inquiries regarding the tender, participants should keep an eye on official updates through the Department of Revenue's communication channels, as contact details may be conveyed through official means.
This tender represents a significant opportunity for contractors specializing in transportation solutions, enabling them to expand their service reach while contributing to operational efficiency within the public sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered legal entity, possessing the necessary business licenses, and having proven experience in providing cab and taxi services, particularly for outstation travel. Bidders must also comply with local transportation laws and demonstrate financial stability to support project demands.
To participate successfully, bidders must present various certificates, including registered entity documentation, business licenses, vehicle insurance papers, and compliance certificates for transportation regulations. Sound financial documents, such as tax compliance and balance sheets, may also be required to showcase financial credibility.
The registration process involves submitting all required documentation as detailed in the tender specification. Bidders should ensure that their documents are in accepted formats, including PDFs and other relevant electronic formats, before submitting for eligibility evaluation. A thorough review of all submission guidelines is crucial to avoid disqualification.
Every bidder must submit an earnest money deposit (EMD) as part of their proposal, which serves as a security measure. In addition, a performance security is often required post-award to ensure compliance with the terms of the contract. Details regarding the precise amounts and terms for the security deposits are typically outlined in the tender documentation.
Micro, Small, and Medium Enterprises (MSEs) and startups may benefit from specific provisions designed to enhance their participation in government contracts. These benefits could include financial assistance, subsidized fees, and preferential treatment in the evaluation process, particularly under ‘Make in India’ and local content policies aimed at boosting domestic production and procurement.
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