Indian Railways Tender by South Eastern Railway (GEM/2025/B/6158350)
Monthly Basis Cab & Taxi Hiring Services - MUV; 1500 km x 320 hours; Local 24*7

Tender Timeline
Tender Title: Monthly Basis Cab & Taxi Hiring Services
Reference Number: GEM/2025/B/6158350
Issuing Authority: Ministry of Railways, Indian Railways
Scope of Work and Objectives
The Ministry of Railways seeks proficient service providers to offer Monthly Basis Cab & Taxi Hiring Services. This tender primarily focuses on providing Multi Utility Vehicles (MUVs) to meet the transportation needs of the Indian Railways. The objective is to ensure reliable and efficient local transportation available 24/7. Ensuring safety, comfort, and cost-effectiveness are critical components of this service delivery.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities capable of providing MUV services. They should possess the necessary licenses, permissions, and registrations to operate cab hiring services, complying with local transport regulations.
Technical Requirements
Bidders must demonstrate robust technical expertise in vehicle maintenance and safety standards. The vehicles provided must be equipped with necessary safety features and maintained in excellent condition. A fleet of vehicles should be available to fulfill the requirements of up to 1500 km consisting of 320 hours of service per month.
Financial Requirements
Qualified bidders need to provide a comprehensive financial proposal outlining potential service costs. A clear breakdown of charges, including operating costs and additional fees, should be part of the submission. Transparency in pricing is paramount to ensure fair evaluation and selection.
Document Submission Details
All required documents must be submitted electronically. Bidders should adhere to the specified formats for submissions, ensuring that all necessary certificates and proposals are attached. Late submissions will be disqualified.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) will receive preferential treatment in this tendering process. Startups may also have benefits outlined under the applicable sections to promote local service providers. These measures aim to encourage participation from newer businesses and aid in overall economic growth.
Evaluation Process
The selection will be based on a comprehensive evaluation of technical and financial proposals, where the compliance with the eligibility criteria is of utmost importance. Criteria will include past performance, service delivery models, and budget justification.
Delivery Locations
Service delivery will be expected across various local areas under the jurisdiction of the Indian Railways, ensuring that fleet availability covers potential customer needs efficiently.
Contact Information
For additional information or clarity about the tender, potential bidders should refer to designated contact channels of the Ministry of Railways. Full adherence to communication protocols will aid in resolving queries promptly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity, with valid licenses for operating cab hiring services. Bidders must comply with local transport regulations and demonstrate adequate fleet capability to meet the service demands stipulated in the tender.
The vehicles provided must meet the stringent technical specifications mandated by the Indian Railways. This includes adhering to safety standards, being regularly maintained, and having necessary emergency equipment. Bidders must show proof of vehicle condition and compliance with local transport laws.
Bidder participation may require an Earnest Money Deposit (EMD) to ensure commitment. The exact amount will be specified in the tender documentation. EMD is an essential step to demonstrate financial reliability and will be refunded after the selection process, subject to conditions.
The evaluation and selection process requires a comprehensive assessment of both technical and financial proposals. This includes reviewing submitted documentation for compliance, past performance records, and the viability of financial offers. A scoring system may be used to rank bidders based on these criteria.
The tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs) as well as startups. Benefits may include simplified application processes, preferential scoring during evaluation, and opportunities for advancing local content in service delivery, promoting economic growth and innovation.
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