Department of Revenue Tender by Central Board Of Direct Taxes (cbdt) (GEM/2025/B/6141000)
Manpower Outsourcing Services - Minimum wage - Unskilled; High School; Others

Tender Timeline
Tender Title: Manpower Outsourcing Services
Tender Reference Number: GEM/2025/B/6141000
Issuing Authority
The tender is issued by the Department of Revenue, under the Ministry of Finance. The department aims to enhance its operational efficiency by outsourcing manpower services.
Scope of Work and Objectives
The primary objective of this tender is to procure manpower outsourcing services with a focus on unskilled personnel, including but not limited to positions requiring high school education and other non-specialized roles. The contractor will be responsible for providing qualified personnel who can perform various tasks as required by the department, ensuring minimum wage compliance and adherence to labor laws.
The expected outcomes of this outsourcing are:
- Increased efficiency in service delivery through expert manpower augmentation.
- Compliance with prevailing labor laws and regulations concerning wages and working conditions.
- Availability of unskilled labor to support departmental activities effectively.
Eligibility Criteria
To qualify for this tender, bidders must meet certain eligibility criteria:
- Be a registered entity capable of providing manpower outsourcing services.
- Demonstrate prior experience in similar projects of comparable scale and complexity.
- Maintain compliance with statutory obligations related to labor laws and wage regulations.
Technical Requirements
Bidders must submit information demonstrating their ability to meet the technical requirements, including:
- Proven methods for recruitment and training of unskilled personnel.
- Capacity to manage staffing and ensure quality control throughout the contracted period.
- Adequate infrastructure to support the manpower provision effectively.
Financial Requirements
All bidders must provide proof of financial stability and the ability to manage payroll for workers engaged under this contract. This may include:
- Recent financial statements.
- Evidence of previous contract executions with a minimum wage compliance record.
Document Submission Details
All required documents must be submitted as per the guidelines outlined in the tender documentation. Bidders should ensure their proposals include:
- Completed bid forms.
- Technical and financial proposals.
- Relevant certifications and experiences.
Special Provisions
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, providing opportunities for them to participate actively. This reflects the government's commitment to encouraging local businesses and stimulating economic growth.
Evaluation Process
The evaluation process will consider:
- Compliance with eligibility criteria.
- Completeness and quality of the technical proposal.
- Financial bid competitiveness, ensuring that proposals are economically sound while remaining compliant with wage regulations.
- Experience and past performance in similar contracts.
Delivery Locations
The required manpower services will primarily support district offices as designated by the Department of Revenue. Successful bidders will need to ensure their personnel are appropriately deployed as per the instructions provided during the contract period.
Contact Information
For further inquiries or clarification regarding this tender, bidders should refer to the documents available through the departmental website or official communication channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating previous experience in manpower outsourcing services, and complying with labor laws and minimum wage regulations. Bidders must also show financial stability to ensure payment of wages and adherence to legal obligations.
Bidders should include several mandatory certificates such as business registration documents, labor law compliance certificates, and tax compliance certificates. It’s crucial that these documents not only validate the organization’s legal standing but also demonstrate their capability to fulfill the requirements outlined in the tender.
The registration process involves registering with the appropriate government portal and adhering to specific requirements. Bidders must create an account, submit their business details, and upload necessary documents. Proper adherence to these steps is essential for eligibility in the tender evaluation process.
The payment terms typically include provisions for periodic payments based on the completion of services rendered and adherence to the minimum wage standards. Detailed payment schedules will be proposed in the financial bid, which must align with contractual obligations and performance evaluations.
MSEs can benefit significantly from this tender through preferential treatment, which may include lower entry barriers, technical assistance, and financial incentives to encourage participation. Such provisions aim to support the growth of local businesses, comply with Make in India initiatives, and contribute positively to the economy.
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